116 applicants

Company

Original Job Post

Zscaler · 2 days ago

Staff Site Reliability Engineer - Technical Duty Officer

San Jose, CA

Full-time

Remote

Senior Level

$136K/yr - $195K/yr

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Cloud SecurityCyber Security

H1B Sponsorship

Hiring Manager

Corinne Mullen

Insider Connection @Zscaler

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Responsibilities

Be a forcing factor within the organization as we transform to a world leading SRE organization

Bring a depth of experience to lead troubleshooting during important outages involving multiple large-scale distributed software applications, networks, and cloud infrastructure

Advocate for the customer experience by addressing and mitigating problems within customer environments across the globe

Ensure focused leadership, coordination, and streamlined decision-making during critical incidents with multiple teams engaged

Build technical training capabilities to ensure the SRE organization is a destination for people in their career while providing a learning culture.

Promote a comprehensive and scalable observability strategy that supports rapid problem isolation diagnosis

Promote organizational excellence by building scalable process frameworks which bring rapid responses to availability issues

Work with product teams to ensure we thoroughly analyze failures and apply holistic insights to fail faster, fail smaller, and fail less often in the future

Ensure new services and iterations of existing services are built for reliability, scalability and ease of operations

Champion SRE principles and practices within Engineering Department

Lead projects from intake to closure

Qualification

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ObservabilityExpert level knowledgeCommunicationInterpersonalDecisivenessProblem-solvingAnalyticalLeadershipCustomer-first

Required

Strong communication and interpersonal skills

Expert level knowledge in at least one of the following infrastructure components: Systems, Network or Observability

Experience building software, scripting, or automation

Customer-first attitude and focus on providing the best service for customers

Bachelor's degree in Computer Science, a related technical field involving computer systems engineering, or equivalent practical experience

Benefits

Various health plans

A flexible time off policy

Parental leave options

Retirement options

Education reimbursement

In-office perks

Company

Zscaler

Glassdoor

4.0

Zscaler is a global cloud-based information security company that enables secure digital transformation for mobile and cloud.

Founded in 2008

San Jose, California, USA

5,001-10,000 employees

https://www.zscaler.com

H1B Sponsorship

Zscaler has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (77)

2022 (137)

2021 (111)

2020 (63)