77 applicants

Company

GitHub · 18 hours ago

Staff Technical Writer

United States

Full-time

Remote

Senior Level, Lead/Staff

$91K/yr - $242K/yr

10+ years exp

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Comp. & Benefits

Insider Connection @GitHub

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Develop technical expertise in the GitHub product, and collaborate with subject matter experts to define content opportunities.

Plan, research, design, write, publish, and maintain documentation content that meets user needs, company goals, and Docs standards. Proactively apply approval and review processes.

Assess and improve effectiveness of new and existing content based on metrics, user feedback, and research with Docs personas; propose and execute improvements.

Apply and create principles to develop relevant, technically accurate content designed for a variety of users Envision and drive content experiences of the future by observing customers, and working with product and research teams.

Drive collaborative efforts with relevant cross-functional stakeholders to understand and align content with business goals.

Provides leadership in the GitHub content community of practice by sharing information necessary for creating and delivering user-centered content (large groups such as brown bags, guides, informal meetings).

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Content DesignContent StrategyTechnical WritingUX DesignCoding/ProgrammingMetrics Assessment

Required

10+ years experience in writing, content design, content strategy, UX design, information technology (IT), coding/programming, or related field

OR Bachelor's Degree in Computer Science, Management Information Systems, English, Writing, Journalism, Communications, or related field AND 8+ years experience in writing, content design, content strategy, UX design, information technology, coding/programming, or related field

OR equivalent experience.

3+ year(s) project leadership / management experience

Preferred

5+ years project leadership / management experience

Demonstrated interest in software development, technical writing, or software documentation.

Benefits

Annual bonus

Stock

Competitive pay

Generous learning and growth opportunities

Company

GitHub

Glassdoor

3.8

GitHub is a software company that offers code hosting services that allow developers to build software for open-source and private projects. It is a sub-organization of Microsoft.

Founded in 2008

San Francisco, California, USA

501-1000 employees