55 applicants

Company

Original Job Post

Coinbase · 5 days ago

Staff User Researcher - Platform

Chicago, IL

Full-time

Onsite

Senior Level

$188K/yr - $222K/yr

7+ years exp

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BitcoinBlockchain

H1B Sponsorship

Comp. & Benefits

Insider Connection @Coinbase

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Leading the UX Research function for our Platform Product Group, working in close partnership with the Design and Product teams

Acting as the primary point of contact for all team research needs—from large foundational projects to evaluative quick wins

Coordinating and conducting mixed-methods research, including interviews, usability testing, surveys, and fieldwork

Providing guidance to stakeholders and turning vague business needs into actionable research questions

Partnering with other researchers on strategic initiatives and internal team processes

Crafting research reports to communicate findings and make design and product recommendations

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

User ResearchLead Role ExperienceGeneral Research PrinciplesUX Research PrinciplesProject ManagementStakeholder ManagementUsability TestingDesign ThinkingRelationship ManagementUsertesting.comUnmoderated TestingInterest in CryptoInterest in Financial ProductsProblem-SolvingTeamworkCommunicationLeadershipAdaptabilityCollaborationHumilityContinuous LearningDeveloper AudienceTechnical AudiencesCoinbase ProductsResearch Experience

Required

7+ years of user research experience, preferably with some experience in a lead role or primary point of contact for a large product area with many stakeholders

Working knowledge of general research principles (experimental design, bias, confounds, etc.) and UX research principles (usability testing, design thinking, etc.)

Provides both confident team leadership and patient guidance to a range of stakeholder levels, including guiding designers and PMs through their own research

Easily communicates complex concepts, with ability to influence strategy and decision making

Can successfully manage project prioritization and multiple stakeholder relationships independently

Experience with usertesting.com & unmoderated testing

Collaborative attitude, team mentality, and humility

A learner’s mindset, seeing feedback as a chance to grow

Interest in crypto or financial products

Preferred

Research experience working with a Developer audience, or other technical audiences

User of Coinbase products

Benefits

Medical

Dental

Vision

401(k)

Company

Coinbase

Glassdoor

3.7

Coinbase is a cryptocurrency exchange and cryptocurrency wallet platform that allows users to buy, sell, and store various cryptocurrencies.

Founded in 2012

San Francisco, California, USA

1,001-5,000 employees

http://www.coinbase.com

H1B Sponsorship

Coinbase has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (69)

2022 (233)

2021 (235)

2020 (75)