GoldenCare USA · 9 hours ago

Staffing Coordinator- After Hours

San Diego, CA

Part-time

Remote

Entry Level

$22/hr - $22/hr

1+ years exp

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Responsibilities

Emergency Staffing: Quickly and effectively manage staffing emergencies by coordinating shifts with available Home Care Aides.

Crisis Communication: Notify families and/or caregivers of any client emergencies that may impact service delivery, such as shift cancellations, changes in client conditions, hospitalizations, or other critical situations.

Documentation: Accurately document all staffing issues and changes in the Golden Care Client and Staffing Management System, ensuring appropriate notifications are sent to the relevant Golden Care management and staff.

Missed Clock-In/Out Monitoring: Vigilantly monitor all missed clock-ins/outs by caregivers during after-hours to ensure continuity of care.

After-Hours Support: Answer after-hours phone calls using a company-provided cell phone and computer, addressing staffing and client care emergencies, and forwarding general calls as necessary.

Daily Email Check: Regularly check emails to stay updated on messages from Golden Care staff, clients, and caregivers, ensuring timely responses and actions.

Qualification

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Scheduling softwareCrisis communicationDocumentationHome care schedulingHome care