eTeam · 1 day ago
Staffing Coordinator
United States
Contract
Remote
Entry, Mid Level
$34/hr - $35/hr
1+ years exp
Maximize your interview chancesInformation Technology
Hiring Manager
Daksha Odedra
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Responsibilities
Manage the day-to-day CWS operations for their respective portion of program, which include, management of the requisition process for assigned client, prioritization of orders and requisitions, expedient issue resolution, further refining throughout the process with Client on responsiveness and customer services for assigned client; depending upon the engagement size, may train or assign work to administrative staff
Responsible for maximizing customer satisfaction, maintaining, and building new relationships, expectation management and issue/conflict resolution (services and grows the contractor / subcontractor population, managing client and contractor / subcontractor expectations and troubleshooting and issue resolution, etc.).
Establishes and develops manager relationships within assigned clients and expands existing manager relationships to ensure maximum customer satisfaction and, working in conjunction with the Program Manager staff, the profitability of each contractor/subcontractor placement or conversion
Help manage sub-vendor / supplier relationship for assigned clients, further refining throughout the process, ensuring optimum customer satisfaction, as well as quality, of each placement.
Fulfills client service through frequent interaction with client managers to ensure satisfaction and identify potential business development opportunities for program expansion or utilization.
Is knowledgeable of and understands the contracted terms and conditions between TAPFIN and the client, including pricing as well as client rules of engagement and processes.
Responsible for ensuring resolution to the day-to-day issues that arise among the contractor/subcontractor population, within their respective program. Reports issues to respective supplier or client for resolution and/or escalation to Program Manager as needed.
Qualification
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Required
French
Staffing/Recruiting experience
VMS experience
Minimum three years staffing industry experience, or in an account support MSP role.
Any VMS experience desired (Fieldglass/Beeline/Econometrix).
Bachelor’s degree in business or related field or relevant business experience
Minimum of 18 months of staffing or recruiting experience, with a minimum of 6 months in account management or coordination is preferred.
Deliver on client SLA (Service Level Agreements) consistently.
Build and maintain relationships with client stakeholders to ensure efficiency of processes.
Proactively identify and solution potential future challenges.
Program Backup Support – ensuring up to date training and readiness to cover assigned programs as a backup
Preferred
MSP or Staffing industry preferred.
Combination of education and/or experience is preferred.
1-5 years
Company
eTeam
eTeam is a staffing agency that also provides payrolling services.
501-1000 employees
H1B Sponsorship
eTeam has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (7)
2022 (10)
2021 (14)
2020 (27)
Funding
Current Stage
Late StageTotal Funding
unknown2023-12-04Acquired
Leadership Team
Swetta Bhatt
CEO APAC & India
Avi Khilnani
COO
Recent News
2023-12-21
2022-01-19
Company data provided by crunchbase
