Applause · 1 week ago

Strategic Account Executive

United States

Full-time

Remote

Senior Level, Lead/Staff

$200K/yr - $260K/yr

10+ years exp

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Responsibilities

Identify and engage prospective customers through various channels, including cold calling, networking events, referrals, and online research. Create and maintain a robust pipeline of qualified leads to drive net new business growth.

Understand client needs and pain points deeply to position Applause's testing and digital quality solutions effectively. Conduct thorough needs assessments, deliver tailored presentations, and provide insightful product demonstrations that address customers' unique challenges.

Articulate the value proposition of Applause's services, highlighting key differentiators and benefits. Communicate how our solutions align with the client's business objectives to establish strong relationships and close deals.

Develop and execute comprehensive account plans for targeted prospects, outlining strategies to penetrate new markets and industries. Collaborate with internal teams, including marketing, Client Services, and Executive Leadership, to drive successful customer engagements.

Lead negotiations, handle objections, and craft compelling proposals that align with the customer's requirements and budget. Ensure the timely closure of deals while maintaining a win-win approach.

Meet and exceed assigned sales quotas and revenue targets, reporting progress regularly to sales management. Utilize SF tools to track sales activities, update customer information, and provide accurate sales forecasts.

Stay informed about industry trends, competitors, and emerging technologies to position Applause effectively within the marketplace. Leverage this knowledge to drive competitive advantage and adapt sales strategies accordingly.

Foster strong, long-lasting customer relationships to encourage repeat business and referrals. Provide exceptional post-sales support, collaborating with customer success teams to ensure customer satisfaction and retention.

Positively contribute to our core values: In It Together, Create Value for Customers, Be Accountable, Celebrate Authenticity, and Crush Your Goals.

Qualification

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B2B salesConsultative sellingSales planningCommunication skillsNegotiation skills