Personify Health · 3 days ago

Strategic Account Executive

United States

Full-time

Remote

Senior Level, Lead/Staff

$110K/yr - $125K/yr

8+ years exp

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Responsibilities

Drive annual revenue growth through renewal of existing contracts and expansion of additional populations/lines of business, products and services

Build rapport and establish credibility with account stakeholders at all levels of the client organization through consistent executive presence, depth of domain knowledge and diligent preparation

Proactively identify and understand client objectives, challenges and leadership priorities, confidence in regulatory issues that affect benefit plans, uncover barriers and develop actionable, client specific strategic plans to ensure Personify Health is aligned to support and maximize client satisfaction, success and ROI

Ownership of reliable revenue and expansion targets that translate your deep relationships into material value and ARR growth

Support positive client satisfaction and provide oversight for any proactive action plans required to maintain positive scores and secure reference ability for your clients

Development and delivery of presentations supporting primary responsibilities; business reviews including deriving insights from data and helping clients plan future direction with insights into their health claims, executive reporting and strategic planning, product capability and roadmap overviews, research and thought-leadership presentations

Monitor and confirm all client contractual obligations are being met and communicate any contractual risks to appropriate Personify Health management

Ongoing and consistent leadership and internal stakeholder communications regarding client feedback, status and strategic action plans for your book of business

Qualification

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Sales experienceClient managementTPA experienceHealth domain knowledgeEmployee benefits knowledgeData analyticsConsultative sellingMicrosoft Office SuiteSalesforceOrganizational agilityBusiness acumen

Required

Bachelor’s degree or equivalent in related discipline

8+ years’ experience of sales and/or client success roles in health insurance, employee benefits, healthcare industry or related field

TPA experience

Solid understanding of employee benefits and managed care products, self-funded business and the labor community, pharmacy and stop loss underwriting and pricing disciplines.

Proven to develop and maintain a high level of expertise in account service/consultative selling techniques, product knowledge, procedures, and administration

Proven ability to handle complex situations, deliver renewals, increase lines of business on existing clients

Direct experience with client management, benefits strategy management, data-analytics, health promotion research or related sales experience required

Excellent knowledge and skill using Microsoft Office Suite and Salesforce

Strong Business Acumen: Knows how businesses work; knowledgeable in current and possible future practices, trends, benchmarks, and information affecting portfolio business and organization and can translate that to the client's business. Knows the competition; is aware of how strategies and tactics work in the marketplace.

Customer Focused: Trusted Advisor mindset. Dedicated to meeting the expectations and requirements of internal and external clients; gets first-hand customer information and uses it for improvements in products and services; acts with clients in mind; establishes and maintains effective relationships with clients and gains their trust and respect.

Consultative Selling: Uses a sales approach that prioritizes relationships and open dialogue to identify and provide solutions to meet client's needs. Understands the challenges faced by clients so solutions can be positioned in a compelling and effective way.

Organizational agility: Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network. Understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Relates well to people and can effectively navigate through an organization.

Health Domain Knowledge: Demonstrates a knowledge of the US and/or Global healthcare ecosystem and employer sponsored coverages. Able to develop and make connections between broader healthcare strategies and health and wellbeing strategies.