138 applicants

Company

STC Material Solutions · 11 hours ago

Strategic Account Manager, Hermetics

Saint Albans, VT

Full-time

Remote

Senior Level

7+ years exp

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IndustrialIndustrial Engineering

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Responsibilities

Effectively build strong customer relationships, promote STC’s current and future capabilities to prospects and customers, and assures STC gets qualified to participate in quotations and product development opportunities.

Develop regional sales plan to support the overall Marketing and Sales plan

Make customer presentations that demonstrate how STC, and its products/services provides superior customer value

Visits OEMs, spec developers, government agencies, end users, tradeshows, and conferences to obtain customer specific information on pricing, commercial terms, and expectations

Execute Commercial/Sales budget objectives and strategies and maximize value to the customer.

Identify, evaluate, and submit recommendations for representatives as needed

Participates in tradeshows exhibited by STC, primarily as a relationship builder

Create customer loyalty through excellent customer service, superior technical support, and industry leading contract (order) performance

Provide and model exemplary customer service necessary to develop long-term relationships with customers

Helps to drive pricing, order quantities, and reduce unprofitable products to improve margins and profitability for STC.

Qualify and accelerate leads & inquiries into opportunities

Assure that customer’s expectations are clearly defined regarding performance, value added, schedule of deliverables, T&Cs, and payment schedules

Negotiate and accelerate the capture of opportunities

Progress opportunities from the sample stage to production runs

Develop, track, and manage plans for high growth and high potential customer opportunities

Record and maintain client contact data utilizing CRM and trip reports

Supports the reconciliation of customer POs, coordinates customer electronic drawing transfer to accelerate WO release, provides accurate order forecasting for production and M&S management needs, and assists in delivery, RMA, and collections resolution.

Qualification

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Sales of hermetic sealing solutionsCustomer relationship buildingRead engineering drawingsCRM proficiencyProject managementBusiness acumenMicrosoft Office proficiencyExceptional interpersonal skillsTime management skillsNon-verbal communication skills

Required

BS in Business or Engineering / related field or equivalent job experience

Minimum 7 years of work in sales of hermetic sealing solutions with a manufacturing company in the aerospace, defense, medical, semiconductor, oil & gas, energy and industrial markets.

Proven success to develop territories and representatives to profitably growth the business

Ability to read & interpret engineering drawings, standards, and specifications

Ability to work independently as a remote employee

Exceptional interpersonal skills

Strong project management and time management skills

Excellent written, verbal, and non-verbal communication skills

Able to build strong relationships with customers, employees, and management

Solid business acumen, management reporting, and problem solving

Detail oriented, organized, a highly motivated leader of people, and champion of improvements

Demonstrated proficient in Word, Excel, PowerPoint, Outlook, and the Internet

Demonstrated proficiency in CRM system such as SDFC, Microsoft Dynamics, etc.

Expected travel is 25 to 30%.