FIDELITONE · 23 hours ago

Strategic Account Manager - Warehouse

United States

Full-time

Remote

Mid Level

$78K/yr - $119K/yr

3+ years exp

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Supply Chain Management

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Responsibilities

Ensuring existing client accounts are achieving budgeted objectives.

Develop and monitor account specific metrics.

Manage client expectations and communicate with client regularly.

Create, review and update all client statements of work, and educate impacted groups within internal departments. Align contract rate structure with billing set up.

Retain clients and attain budgeted targets

Track daily activity (ie. calls, emails, events) related to your leads, accounts, contacts and opportunities in Salesforce

Develop and maintain rapport and effective internal and external relationships to support business success.

Prepare volume forecasts by client

Participates in proactive team efforts to achieve departmental and company goals.

Qualification

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