ANA, Inc · 6 hours ago

Strategic Account Manager- Western US

United States

Full-time

Remote

Mid Level

$140K/yr - $180K/yr

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No H1B

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Responsibilities

Plan and implement sales strategies in support of ANA objectives for Strategic Accounts to achieve growth, revenue, and customer satisfaction goals.

Build and sustain strong relationships with strategic customers and ANA support teams to enhance long-term business relationships. Function as the primary contact for customer ensuring excellent experience at all touch points utilizing all ANA resources appropriately.

Conduct regular business reviews with clients to evaluate their satisfaction, identify areas for improvement, and discover growth opportunities. Coordinate training and development of customer sales and service teams.

Track and report on key account metrics, maintain sales records in CRM and follow up on current activity to close all opportunities. Provide accurate forecast information, price quotes, and broadly communicate to all stakeholders allowing efficient and effective customer support.

Coordinate the sales actions of ANA Account Managers, Energy Team, Inside Sales and Service Teams to provide tight coverage. Provide specific direction and messaging to drive alignment with customer requirements and expectations.

Comprehend clients’ business objectives, challenges, and market trends to provide strategic insights and solutions that align with their goals.

Remain current with industry trends, the competitive offerings, and market conditions to proactively identify potential risks and opportunities for our clients and our company.

Attend industry and customer events to build relationships, demonstrate our ANA value proposition and uncover new opportunities.

Be responsible for the overall success of our relationship in your assigned region, demonstrate ANA values in all actions.

Qualification

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Account managementClient relationship buildingB2B experienceMicrosoft Office SuiteCRM softwareSales strategies