Higher Logic · 3 hours ago

Strategic Advisor

United States

Full-time

Remote

Mid Level

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AnalyticsCloud Computing

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Responsibilities

Execute day to day production tasks working within the customer's online community and/or email marketing platform.

Recommend and implement engagement tactics appropriate for customer communities.

Help other Strategic Services team members address issues/solve problems for customers you may not be directly engaged with.

Mentor and/or train other Strategic Services team members on all aspects of community, communications and consulting best practices.

Seek and collate customer feedback to shape online community management practices and product ideation within Higher Logic.

Work with Product and other HL teams to improve the community platform.

Conduct all business in accordance with Higher Logic policies and procedures.

All other duties as

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Community ManagementMicrosoft OfficeMentoring