EmpiRx Health · 1 day ago

Strategic Client Executive

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

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Health CareHospital

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Responsibilities

Maintain a 99% client retention rate with referenceable clients.

Evaluate market and client conditions to anticipate client needs and taking appropriate action to proactively address them.

Develop a deep understanding of client intent, and making actionable suggestions to ensure client plans are optimized to meet client performance goals.

Coordinate and host quarterly account team meetings - ensure holistic understanding of client plan performance, client goals, internal goals and strategic plans.

Ensure that Client Executive and Client Management Leadership are promptly notified of escalated client issues/requests, systemic issues, unachievable deliverable dates, capacity limitations and any client relationship concerns.

Qualification

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Client ManagementAccount ManagementPharmacy Benefits ManagementProactive Solutions OrientationMarket EvaluationClient Retention StrategiesUnderstanding Client IntentTeam CoordinationCollaboration Skills