Capital One · 5 hours ago

Strategic Customer Development Manager, Business Cards & Payments (Remote Eligible - MST)

Phoenix, AZ

Full-time

Remote

Mid, Senior Level

$125K/yr - $143K/yr

5+ years exp

Maximize your interview chances

BankingCredit Cards

Comp. & Benefits

No H1B

Insider Connection @Capital One

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Manage a portfolio of clients with key focus on retention, growth and risk management

Analyze the company’s total business spend to identify additional opportunities to leverage the Commercial or Small Business Cards

Offer ongoing vendor match and spend enablement services; leverage results to increase AP file penetration

Learn about the client and the specific industry vertical in which they operate; understand purchasing needs and behavior

Become a trusted advisor by building positive relationships, handling client needs and coordinating client appreciation activities

Resolve issues and provide solutions to clients in a timely manner

Monitor portfolio metrics and perform quarterly account reviews

Partner across the value chain to meet client needs

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Business Client facingClient relationship managementConsultative selling techniquesCRM system managementProject managementInterpersonal influenceNetworking skillsWorkflow management