GM Financial · 5 hours ago
Strategic Development Manager - Protection
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Responsibilities
Provide tailored F&I training for dealers in collaboration with field account representatives on GM Protection products, menu & interview process, and systems.
Support new dealership launches, new F&I Manager training, service claims processes, overcoming objections, and business development.
Maintain effective communication with dealers and appropriate internal partners.
Be self-motivated with an ability to work both independently and collaboratively to drive change.
Be mobile as this role is fully remote and may travel up to 100% of the time to dealership training assignments.
Model and refine GM Financial F&I sales process with dealer and customers to increase effectiveness, compliance, and demonstrate profit potential and customer satisfaction.
Provide guidance on effective turnover processes between Sales and F&I, customer interview, menu presentation, and closing techniques.
Train Finance departments on protection products as necessary.
Maintain effective communication with appropriate internal partners and positive relationships within all areas of the dealership.
Demonstrate best practices of available reporting tools and dealer-facing systems (without working in dealer systems, printing documents, or customer signatures).
Collaborate with the dealer's assigned Account Manager - Protection to achieve key performance criteria, incorporating upfront expectations, meeting dealership objectives, and communicating ongoing progress, successes, challenges, and opportunities.
Complete daily and weekly progress reports, utilize the internal CRM system, and communicate with Strategic Sales leadership.
Promote a culture of teamwork, excellence, and integrity.
Perform other duties as assigned.
Conform with all company policies and procedures.
Long-term mobility is beneficial for career development and advancement within the sales organization at GM Financial.
Qualification
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Required
In-dealership one-on-one observation, role plays, and menu training
Model and refine GM Financial F&I sales process with dealer and customers to increase effectiveness, compliance, and demonstrate profit potential and customer satisfaction
Provide guidance on effective turnover processes between Sales and F&I, customer interview, menu presentation, and closing techniques
Train Finance departments on protection products as necessary
Maintain effective communication with appropriate internal partners and positive relationships within all areas of the dealership
Demonstrate best practices of available reporting tools and dealer-facing systems (without working in dealer systems, printing documents, or customer signatures)
Collaborate with the dealer's assigned Account Manager - Protection to achieve key performance criteria, incorporating upfront expectations, meeting dealership objectives, and communicating ongoing progress, successes, challenges, and opportunities
Complete daily and weekly progress reports, utilize the internal CRM system, and communicate with Strategic Sales leadership
Promote a culture of teamwork, excellence, and integrity
Perform other duties as assigned
Conform with all company policies and procedures
Long-term mobility is beneficial for career development and advancement within the sales organization at GM Financial
Up to 100% travel required within the contiguous United States, possibly with occasional weekend travel
Responding to dealer communications outside of normal business hours
Must be able to operate a motor vehicle (company or rental) for traveling from one work location to another access to a major airport
Bachelor’s Degree strongly preferred, or extensive relevant experience preferred
In-dealership F&I experience strongly preferred
A proven track record of quality sales performance and client satisfaction preferred
Preferred
Ongoing mobility with willingness to relocate preferred
Benefits
401K matching
Bonding leave for new parents (12 weeks, 100% paid)
Tuition assistance
Training
GM employee auto discount
Community service pay
Nine company holidays
Company
GM Financial
GM Financial is the captive finance company and a wholly-owned subsidiary of General Motors Company.
Funding
Current Stage
Late StageTotal Funding
unknown2010-09-29Acquired· undefined
Leadership Team
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