OffSec ยท 16 hours ago
Student Mentor
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Responsibilities
Engage, collaborate and help learners on the OffSec Community Platform through live chat and email support
Present live stream videos or webinars for concept demonstration, machine walkthroughs, or topics related to cybersecurity
Participate in projects including, but not limited to, curriculum and learning path designs, reviewing new courses, and implementing new tools and systems, etc.
Grade exams
Test, configure, deploy, and troubleshoot OffSec lab systems and machines
Create and maintain department document guidelines, procedures and processes
Complete daily tasks while providing learner support in a timely and satisfactory manner
Assist cross-functional teams as needed
Ability to work a shift schedule
Travel internationally to help present at conferences or customer locations when needed
Qualification
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Required
OSCP certification
CyberSecurity mindset for creative and innovative problem solving
Must be able to speak, read, write and comprehend English with full fluency
3+ years of well-rounded IT experience, including at least 2 years in server-side technologies and management, as well as experience operating and troubleshooting Linux and Windows
Familiarity with enterprise-level networking configuration
Familiarity with defense cybersecurity, such as SOC, IR, TH, MITRE D3FEND, and NICE/NIST framework, is a plus.
A strong drive to continually improve customer experience, success, and engagement, leveraging data and metrics.
Excellent interpersonal and customer service skills
Strong attention to detail, with excellent analytical and investigation skills
Ability to work unsupervised in a fast-paced environment with tight deadlines
A strong belief and understanding of being a team player in a remote working environment
Ability to travel internationally without restriction as needed.
Must be located in LATAM or EMEA regions.
Preferred
Experience in teaching and mentoring
Excellent written and verbal communication skills.
Strong knowledge of networking, virtualization, Windows, storage, and backup
Prior experience working remotely
Experience working with customer service ticketing system(s)
Strong problem-solving skills
Company
OffSec
OffSec (fka Offensive Security) is empowering the world to fight cyber threats with indispensable cybersecurity skills and resources.
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Spectrum Equity
2024-10-15Acquired
2018-09-04Private Equity
Recent News
PRNewswire
2024-10-16
2024-04-08
Company data provided by crunchbase