Ulta Beauty · 15 hours ago
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Responsibilities
Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
Meet or exceed sales goal of $800 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
Demonstrate business acumen with understanding of business drivers and identified opportunities for growth.
Perform product demonstrations with guests to drive sales and the guest service experience.
Support the execution of in-store events, promotions, and marketing-initiatives that deliver an unrivaled guest experience.
Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
Maintain prompt, regular attendance.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Demonstrate high standards of customer service and salon image standards.
Serve all guests, including walk-in guests, in a timely and efficient manner.
Develop a partnership with skin therapists and the retail team to provide a total-store and well-rounded guest experience.
Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and on the salesfloor.
Attend mandatory trainings and meetings to enable continuous professional development.
Be knowledgeable of and ensure compliance with Ulta Beauty policies, procedures, and standards.
Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines.
Follow established service protocols to ensure a consistent and exceptional guest experience.
Utilize appropriate booking and clientele systems to book guests for return services and for events.
Communicate any supply needs to the EM, ensuring guest readiness at all times.
Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
Adhere to the Ulta Beauty dress code.
Protect company assets by following loss prevention best practices and providing exceptional guest service.
Execute other operational tasks as directed.
Qualification
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Required
Cosmetology license
Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories.
Proficiency with use of equipment and chemicals needed to perform technical work
Proficiency to demonstrate, recommend and sell pro hair care and makeup products
Developed communication skills
Ability to work independently and as part of a team
Ability to build and maintain strong customer relationships, and build clientele
Work a flexible schedule to include days, evenings, weekends, and holidays
Frequent mobility during shift
Continuous lifting and/or moving up to 10 lbs. during shift
Frequent stooping, kneeling, bending, reaching, twisting, and crouching during shift
Ability to stand for long periods of time during shift
Continuous and/or frequent coordination and manipulation of objects during shift
Preferred
Previous relevant salon experience is preferred.
Company
Ulta Beauty
Ulta Beauty is a beauty retailer that offers a wide range of products including cosmetics, fragrances, skincare, and hair care.
Funding
Current Stage
Public CompanyTotal Funding
$266.3MKey Investors
Berkshire HathawayDimensional Fund Advisors
2024-08-14Post Ipo Equity· $266.3M
2016-10-11Post Ipo Equity
2007-10-25IPO
Recent News
Digital Commerce 360
2024-12-25
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