Allied Benefit Systems · 1 day ago

Supervisor, Administrative Support - Claims

United States

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Oversees daily work activities of the Administrative Support Team

Ensures systems and procedures are documented; training material developed, and reports generated to meet business needs

Responsible for workflow reporting for turnaround and auditing purposes

Responsible for scheduling, managing workflows and priorities, and communicating with management as needed to ensure effective teamwork

Assists manager with development and execution of individual and team goals

Lead, coach, motivate and develop. Responsible for one-on-one meetings, performance appraisals, growth opportunities and attracting new talent

Clearly communicate expectations, provide employees with the training, resources, and information needed to succeed

Actively engage, coach, counsel and provide timely, and constructive performance feedback.

Consults and makes recommendations to management on operational issues

Leadership responsibilities include interviewing and training staff; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problem

Ensure performance metrics are met through performance monitoring and real time coaching

Communicates department issues to management

Leads ad hoc projects

Lead, coach, motivate and develop. Responsible for one-on-one meetings, performance appraisals, growth opportunities and attracting new talent.

Clearly communicate expectations, provide employees with the training, resources, and information needed to succeed.

Actively engage, coach, counsel and provide timely, and constructive performance feedback.

Knowledge of mail intake process, claim document types, precertification’s, prescriptions, reimbursement requests etc.

Basic QicLink functions

Qualification

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