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Company

USAJOBS · 18 hours ago

SUPERVISORY INFORMATION TECHNOLOGY SPECIALIST (SYSADMIN)

Anywhere in the U.S. (remote job), USA

Full-time

Remote

Mid, Senior Level

$122K/yr - $192K/yr

1+ years exp

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ConsultingGovernment

No H1B

U.S. Citizen Only

Security Clearance Required

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Responsibilities

This position leads the Infrastructure Management Branch (IMB), which is part of the National Information Technology Center (NITC), Information Resources Management Directorate (IRMD), Washington Support Office (WASO), National Park Service (NPS), located in Washington DC.

The purpose of this position is to provide competent authority, guidance and management of all activities related to the Servers and Workstations, Directory Services, and Mobile Devices for the NPS in the cloud, meaning Microsoft Entra ID and Intune, and on-premises environments, including Microsoft Active Directory and Config Manager.

This position requires expert knowledge including new approaches and methods to assess systems operations, analyzing emerging requirements, providing new and unprecedented interpretations of guidelines, assessing the feasibility of new systems, and isolating recurring operational problems.

This position oversees projects and supervises line staff.

The NITC, in addition to the responsibilities of the IMB, is responsible for radio & spectrum management, Wide Area Network (WAN), public and production WiFi, Microsoft end point configuration management, enterprise hosting and the WASO service desk.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Infrastructure ManagementMicrosoft Active DirectoryMicrosoft IntuneCloud EnvironmentsBudget ManagementPolicy Development

Required

U.S. Citizenship required.

Appointment subject to background investigation and favorable adjudication.

Meet Selective Service Registration Act requirement for males.

Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.

Any individual who is currently holding, or has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet time-in-grade requirements (must have served 52 weeks at the next lower grade or equivalent in the Federal service); with few exceptions as outlined in 5 CFR 300.603(b).

If you are a new employee or supervisor in the Federal government, you will be required to complete a one-year probationary period.

You may be required to travel overnight away from home up to 1 nights per month. You must obtain a government charge card for travel purposes.

You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.

Applicants must be at least (1) 18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.

Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations.

Oral Communication - Expresses information to individuals or groups effectively, taking into account the audience and nature of the information.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

To qualify for this position at the GS-14 grade level, you must possess all of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-13 grade level in the Federal service (obtained in either the public or private sectors). Experience at this level must include all of the following: (1) Developing and interpreting policies, procedures and strategies governing the planning and management of services for the agency's infrastructure that includes workstations and servers in the on-prem and cloud environments; (2) Providing expert technical advice, guidance and recommendations to the organization's leadership and other technical specialists on critical IT issues that affect the enterprise infrastructure; (3) Forecasting and managing budgets for acquisition of products and services for the Bureau IT infrastructure; (4) Isolating and defining unprecedented conditions and resolving critical problems; and (5) Planning, assigning or prioritizing work among employees as a lead for a technical team.

Benefits

A Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term position.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.