nQ Zebraworks · 6 hours ago
Support Analyst
New Mexico, United States
Full-time
Remote
Entry Level
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Responsibilities
The ability to take on a task from inception to completion with minimal direct supervision
Exceptional troubleshooting skills with a penchant for efficiently breaking down and solving complex issues
A team player mentality open to collaboration within the team and with other departments to solve difficult problems
Willingness to participate as a member of the on-call team on a rotating basis providing technical support as required
A quick and enthusiastic learner
Qualification
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Required
The ability to take on a task from inception to completion with minimal direct supervision
Exceptional troubleshooting skills with a penchant for efficiently breaking down and solving complex issues
A team player mentality open to collaboration within the team and with other departments to solve difficult problems
Willingness to participate as a member of the on-call team on a rotating basis providing technical support as required
A quick and enthusiastic learner
Excellent internal and external communication skills via phone, email, and direct message
Basic to intermediate software/hardware troubleshooting skills
Experience configuring enterprise level software
Basic to intermediate MSSQL query knowledge
Strong Microsoft Windows Operating System knowledge
Basic Dos/Command Prompt and .bat skills
Ability to use available tools to report potential bugs, propose product enhancements, etc.
Time management and the skill to successfully manage multiple tasks/projects concurrently
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
401K
Paid Time Off
Paid Holidays
Company
nQ Zebraworks
NQ Zebraworks offers an application that specializes in print management, cost recovery, financial management, scanning, and routing.
Founded in 2002
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$4.55MKey Investors
New Mexico Economic Development Department
2023-03-08Series Unknown· $4.47M
2022-06-03Grant· $0.08M
Leadership Team
Bill Bice
CEO
Benjamin Morin
CTO
Recent News
2023-03-09
Albuquerque Business First
2022-06-10
Company data provided by crunchbase
