Motorola Solutions · 4 hours ago
System Technologist US Remote
TX
Full-time
Remote
Mid Level
3+ years exp
Maximize your interview chancesCyber SecurityTelecommunications
No H1B
Security Clearance Required
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Responsibilities
Provide advanced technical support of Public Safety software solution in a fast-paced & dynamic environment and be an escalation point for complex trouble tickets.
Must have knowledge of desktop support, networking fundamentals (LAN, WAN, routing and switching), telephony hardware, troubleshooting software applications and diagnosing complex system architectures.
Enjoy in-depth troubleshooting and reproducing issues.
Create, update, manage, and resolve support tickets.
Empower team via knowledge transfer.
Regular interfacing with customers via phone and through remote connection.
Participation in on-call rotation required.
Qualification
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Required
High School diploma or equivalency with 3 years IT Support experience
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Must be able to obtain background clearance as required by government customer
Must have knowledge of desktop support, networking fundamentals (LAN, WAN, routing and switching), telephony hardware, troubleshooting software applications and diagnosing complex system architectures.
Must be a diligent researcher and learner.
Enjoy in-depth troubleshooting and reproducing issues.
Create, update, manage, and resolve support tickets.
Empower team via knowledge transfer.
Regular interfacing with customers via phone and through remote connection.
Participation in on-call rotation required.
Benefits
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
And more!
Company
Motorola Solutions
Motorola Solutions creates mission-critical communication solutions and services for public safety and commercial customers.
10,001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1BKey Investors
Silver Lake
2023-01-06Post Ipo Equity· $1B
2014-10-01Acquired· undefined
2011-01-07IPO· undefined
Leadership Team
Mahesh Saptharishi
Executive Vice President and CTO
Jack Molloy
EVP and Chief Operating Officer
Recent News
Company data provided by crunchbase
