Tripoint Solutions ยท 5 hours ago
Systems Administrator
United States
Full-time
Remote
Entry Level
1+ years exp
Maximize your interview chancesInformation Technology
No H1B
Security Clearance Required
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Responsibilities
Administer M365 environments, with a focus on Azure.
Utilize/Support Active Directory to manage user accounts, groups, etc.
Develop and maintain PowerShell scripts to automate tasks and improve system efficiency.
Provide training and mentorship to other engineers, enhancing team skills and knowledge.
Create comprehensive documentation and maintain a detailed knowledge base for IT systems and processes.
Responsible for the support and sustainment of enterprise systems (1000+ end-users).
Utilize SCCM for workstation management.
Install, configure, and manage applications on the network.
Ensure compliance with organization's policies for group and user account management.
Conduct system maintenance, troubleshoot errors, and document solutions.
Implement system or software upgrades and patches.
Manage system backups and provide technical support to users and IT team.
Analyze support tickets for trends and implement strategies to reduce escalation/volume.
Research and implement solutions to enhance the performance of enterprise systems.
Develop and execute automated processes for system management.
Qualification
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Required
Diploma / GED
Minimum 1 (one) year of relevant enterprise helpdesk experience
Ability to effectively communicate complex information
Excellent writing skills
Technical knowledge to troubleshoot basic incidents impacting Windows, MS Office apps, workstations, and networks
Ability to build rapport with team members and end users
Ability to manage time and adapt to changing priorities
Proficiency with ticketing system
Administer M365 environments, with a focus on Azure.
Utilize/Support Active Directory to manage user accounts, groups, etc.
Develop and maintain PowerShell scripts to automate tasks and improve system efficiency.
Provide training and mentorship to other engineers, enhancing team skills and knowledge.
Create comprehensive documentation and maintain a detailed knowledge base for IT systems and processes.
Responsible for the support and sustainment of enterprise systems (1000+ end-users).
Utilize SCCM for workstation management.
Install, configure, and manage applications on the network.
Ensure compliance with organization's policies for group and user account management.
Conduct system maintenance, troubleshoot errors, and document solutions.
Implement system or software upgrades and patches.
Manage system backups and provide technical support to users and IT team.
Analyze support tickets for trends and implement strategies to reduce escalation/volume.
Research and implement solutions to enhance the performance of enterprise systems.
Develop and execute automated processes for system management.
An Active Secret Clearance is required for this role.
Preferred
Bachelor's degree
Knowledge of VTC components
Experience using ServiceNow
Experience working with federal end-users
CompTIA Sec+ or equivalent DOD 8570 IAT Level I certification
Benefits
Medical, Dental, Vision benefits with a national provider network
Flexible Spending and Health Savings Accounts (FSA & HSA)
Company-paid Life and Disability insurance including Short-Term, Long-Term, and Accidental
Paid-time off (PTO)
11 paid holidays
401(k) Retirement Plan
Eligibility to receive impact bonuses each quarter
Referral Program
Professional Development Reimbursement Program to pursue undergraduate, graduate, training, and certifications
Monthly transportation, parking, and cell phone service reimbursement
Company
Tripoint Solutions
Tripoint Solutions is a premier business and IT consulting firm providing customers with unique solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
