Dropbox · 4 hours ago
Systems & Funnel Operations Manager
United States
Full-time
Remote
Mid, Senior Level
$138K/yr - $186K/yr
5+ years exp
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Responsibilities
Design, implement, and continuously improve lead management processes and workflows to ensure high-quality leads are delivered to sales.
Define lead qualification criteria and lead scoring models.
Monitor lead performance and conversion metrics to identify opportunities for improvement.
Maintain a strong feedback loop between sales and marketing to continually refine lead generation strategies.
Oversee lead distribution system (LeanData), ensuring that leads are assigned appropriately to the correct sales representatives based on geography, product interest, and lead score while aligning to strategy.
Oversee the effective use of lead management tools such as Marketing automation (Marketo), lead enrichment (Clearbit), lead scoring (MadKudu), and CRM (Salesforce), ensuring optimal configuration and utilization.
Document lead management processes, best practices, and workflows to ensure consistency and scalability.
Continuously identify process gaps and inefficiencies and recommend improvements to enhance lead management performance.
Provide operational support to enable tracking of key lead management metrics, including lead volume, conversion rates, pipeline velocity, and lead source effectiveness.
Provide actionable insights and recommendations to optimize lead generation efforts and sales team performance.
Ensure accurate data entry, tracking, and reporting within Marketo and Salesforce.
Qualification
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Required
5+ years of experience in B2B Marketing Operations/Lead Management Operations
Proficient in Marketo (Marketo Certification preferred) and Salesforce CRM
Experience with LeanData (routing) is highly valued
Strong passion for Marketing Operations and Lead Management, consistently seeking to improve lead funnel efficiency for B2B
Logical thinker with a process-oriented approach, skilled in designing workflows, updating processes, and solving complex challenges
Detail-oriented and highly analytical
Excellent collaboration skills, adept at managing stakeholders and working effectively within cross-functional teams
Able to communicate effectively and precisely across a wide spectrum of technical and non-technical stakeholders in varying levels and functions
Ability to work independently
Preferred
Bachelor’s Degree in Marketing or related field or equivalent experience
In-depth knowledge of lead generation, lead funnel strategy and sales acceleration best practices
Certification in MarTech systems highly valued
Benefits
Competitive medical, dental, and vision coverage
401(k) plan with a generous company match and immediate vesting
Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh
Income Protection Plans: Life and disability insurance
Business Travel Protection: Travel medical and accident insurance
Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food and groceries, and much more
Parental benefits including: Parental Leave, Child and Adult Care, Day Care FSA, Fertility Benefits, Adoption and Surrogacy Support, and Lactation Support
Access to over 10,000 global co-working spaces through Gable.tomaking it easy to book flexible workspaces for collaboration or individual work
Quarterly Cell phone and internet allowance
Mental health and wellness benefits
Disability and neurodivergence support benefits
Company
Dropbox
Dropbox is a smart workspace company that provides secure file sharing, collaboration, and storage solutions.
1001-5000 employees
H1B Sponsorship
Dropbox has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (74)
2022 (165)
2021 (206)
2020 (188)
Funding
Current Stage
Public CompanyTotal Funding
$1.71BKey Investors
JP Morgan ChaseJPMorgan PartnersBlackRock
2018-03-23IPO
2017-03-30Debt Financing· $600M
2015-05-01Secondary Market
Leadership Team
Drew Houston
Co-founder & CEO
Arash Ferdowsi
Co-Founder
Recent News
2024-12-13
StreetInsider.com
2024-12-12
Company data provided by crunchbase
