Talent Pool | Client Services @ Unchained | Jobright.ai
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Unchained · 7 hours ago

Talent Pool | Client Services

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
date2+ years exp
ftfMaximize your interview chances
BitcoinBlockchain
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Growth Opportunities

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Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Client service skillsBitcoin terminologyMultisig security modelFinancial services experienceCustomer support experienceComputer literacySecurity-mindedDetail managementBitcoin walletsHardware walletsTechnical backgroundExperience at a bitcoin firmProject management

Required

You have excellent client service skills
You have strong written and verbal English communication skills
You have a strong desire to work at a bitcoin-focused, bitcoin-only company
You have a strong understanding of bitcoin terminology, bitcoin private keys, and multisig as a security model
You have 2+ years of previous experience in financial services or customer support
You have computer literacy with the ability to learn and navigate new software
You are security and privacy-minded
You are able to make quick decisions autonomously and able to work independently
You have the ability to manage details and juggle multiple priorities
You live in the United States

Preferred

You have excellent abilities in organization, coordination, and project management
You are an Unchained client who understands why collaborative custody with Unchained will be the standard in bitcoin custody moving forward
You have an intimate understanding of bitcoin wallets and multisig
You have experience using hardware wallets to manage bitcoin private keys
You have the ability to distill complex processes down into easy-to-understand steps
You have experience working across cross-functional teams and time zones
You have a technical background
You have experience working at a bitcoin firm

Benefits

Company paid medical, dental, and vision coverage
401k with employer match
Employee stock options
Unlimited PTO
Training & development opportunities
Remote work flexibility

Company

Unchained

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Securely take control of your bitcoin with our cold storage vaults and get access to our suite of integrated financial services.
dateFounded in 2017
location
Austin, Texas, USA
people-size51-200 employees
web-link
https://unchained.com

Funding

Current Stage
Growth Stage
Total Funding
$108.5M
Key Investors
Valor Equity PartnersTen31NYDIG
2023-04-18Series B· $60M
2022-12-19Series A· $15M
2021-06-04Series A· $25M

Leadership Team

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Joseph Kelly
Co-Founder and CEO
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Dhruv Bansal
Co-Founder and CSO
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Recent News

Coin Telegraph
Buy Bitcoin because ‘your wealth is melting’ away — Unchained report
2024-04-18
Business Wire
Bakkt Now Available Through Unchained’s Collaborative Custody Network
2024-03-08
Game Industry Business
City State Entertainment is now Unchained Entertainment
2024-03-02
Company data provided by crunchbase
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