Upright Education · 3 days ago
Talent Program Manager
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Responsibilities
Lead the recruitment process, including posting job openings, reviewing resumes, conducting interviews, and making hiring decisions for instructional staff.
Design and implement onboarding programs to prepare instructors and Teaching Assistants for success in their roles.
Oversee the performance, scheduling, and professional development of instructional staff, ensuring they meet program standards and deadlines.
Conduct regular performance reviews, provide constructive feedback, identify skill gaps, and implement development plans to ensure continuous growth and improvement within the team.
Foster a culture of continuous improvement, innovation, and success among the faculty, encouraging best practices and collaboration across the team.
Serve as the primary point of contact for instructional staff, providing updates on important changes, including curriculum or program modifications, coordinating schedules, and facilitating communication with other departments.
Continuously assess and improve the recruitment, onboarding, and management processes for instructional staff, incorporating feedback and automating processes where possible.
Work closely with Learner Success, Career Services, and Product teams to ensure cohesive program delivery and address instructional challenges.
Collect and analyze feedback from students, instructors, and teaching assistants to identify areas for improvement and implement necessary changes to enhance the learning experience.
Balance multiple responsibilities, including recruitment cycles, cohort start dates, and program updates, ensuring all tasks are completed efficiently and on time.
Qualification
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Required
3-5 years of experience in a faculty/staff management or similar role, preferably within an educational or training environment.
Strong background in recruitment, management, and project management.
Excellent organizational and time-management skills, with the ability to manage multiple priorities under tight deadlines.
Experience in team management and professional development, including conducting performance reviews and addressing skill gaps.
Strong communication skills, capable of collaborating with multiple stakeholders across different departments.
Ability to foster a culture of continuous improvement, innovation, and success within the instructional staff team.
Ability to work under pressure and remain calm in a fast-paced environment.
Familiarity with automation tools and processes for streamlining tasks and improving efficiency.
Preferred
Previous experience in the technical industry (e.g., software development, UX/UI, data analytics, digital marketing).
Benefits
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
Upright Education
Upright Education partners with colleges and universities to close the technology skills gap and prepare adults for high-growth careers.
Funding
Current Stage
Growth StageTotal Funding
$2.83MKey Investors
JFF VenturesLearn Capital
2023-11-01Seed· Undisclosed
2022-07-07Debt Financing· $1.75M
2021-05-02Seed· $1.08M
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