Milliman · 20 hours ago
Team Lead, Site Reliability Engineering - IntelliScript (Remote)
Brookfield, WI
Full-time
Remote
Senior Level, Lead/Staff
$122K/yr - $248K/yr
10+ years exp
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Responsibilities
Proficiency in Observability, guiding teams on best practices for implementing monitoring, logging, and tracing to improve application reliability and performance based on the application’s Criticality Tier
Partner closely with Software Engineering, Cloud Engineering, and Architecture teams to improve standards and Architectural blueprints, ensuring patterns are resilient, performant, and cost effective
Collaborate closely with our business stakeholders to understand when our customers experience service degradation, define SLOs, measure adherence to SLAs, and establish Error budgets
Help manage risk in our production environment by participating in release reviews, and blocking risky changes that could jeopardize the Error Budget
Work closely with Service Desk and Operations teams to proactively identify and prevent disruptions, aiding with incidents, and recommending preventative measures
Gain a strong understanding of our environment and establish anomaly detection and resolution automation
Establish the SRE practice, setting the North Star vision, and building a team to get us there
Qualification
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Required
10+ years of relevant experience
Prior expertise in Infrastructure/Cloud (AWS), Application Development, Data/Storage, and/or DevOps
Strong expertise in Observability (Datadog, CloudWatch, Redgate, App Dynamics, NewRelic, Dynatrace, and/or Prometheus/Grafana)
Deep knowledge of on-premises and cloud infrastructure (AWS)
Experience in incident response, disaster/disruption recovery, and designing systems for high availability and resilience
Experience writing Infrastructure as Code (IaC) with tools like Terraform, Ansible, CDK or Cloudformation
Strong leadership qualities and technical skills, with the ability act as a player/coach
Strong communication skills to collaborate cross-functionally and make recommendations that align to the business and technology teams
Clearly exhibits leadership qualities that foster an inclusive and positive team environment that allows for positive and constructive feedback, recognition, leadership, and personal and professional development
Ability to ramp up quickly on both new and existing technologies
Excellent technical design, problem solving, and debugging skills
Preferred
Continued education and/or advanced degree(s)
Experience in environments subject to HIPAA and/or PCI regulations
Experience in software-as-a-service, actuarial science and/or insurance underwriting industry
Benefits
Medical, dental and vision coverage for employees and their dependents, including domestic partners
A 401(k) plan with matching program, and profit-sharing contribution
Employee Assistance Program (EAP)
A discretionary bonus program
Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason; full-time employees will accrue 15 days of PTO per year, and employees working less than a full-time schedule will accrue PTO at a prorated amount based on hours worked
Family building benefits, including adoption and fertility assistance and paid parental leave up to 12 weeks for employees who have worked for Milliman for at least 12 months and have worked at least 1,250 hours in the preceding 12-month period
A minimum of eight paid holidays
Milliman covers 100% of the premiums for life insurance, AD&D, and both short-term and long-term disability coverage
Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs
Company
Milliman
Milliman is a risk management, benefits, and technology firm that offers insurance and retirement services.
1001-5000 employees
H1B Sponsorship
Milliman has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2023 (20)
2022 (33)
2021 (26)
2020 (27)
Funding
Current Stage
Late StageLeadership Team
Abby Sternberg
Principal and Consulting Actuary
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