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myGwork - LGBTQ+ Business Community · 3 days ago
Team Leader, Customer Site - Inventory & Lab Support
Cambridge, MA
Full-time
Onsite
Mid Level
$59K/yr - $59K/yr
4+ years exp
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Responsibilities
Effectively lead a diverse cross-functional team of on-site lab specialists. Responsible for complete employee lifecycle management: new hire selection, identification of training needs and solutions, coordinating development training, and employee performance evaluations.
Deliver on committed contractual scope of work. Develop, track, and trend business metrics. Collaborate and support the Program/Regional Manager for customer performance reviews.
Act as liaison between customer and Thermo Fisher Scientific; Coordinate onsite vendor escorting and customer visits.
Write and implement SOPs, conduct site audits, and ensure completion of annual physical inventory.
Define new opportunities by actively seeking expansion of services within assigned areas. Provide capability review presentations, and act as a resource for the sales team and customer to identify savings and opportunities.
Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives.
Represent Thermo Fisher Scientific at all times throughout customer locations, professionally and positively.
May perform other responsibilities as assigned by management.
Qualification
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Required
Legally authorized to work in the United States without sponsorship
Pass a comprehensive background check including drug screening
High school diploma or equivalent required
4+ years of experience in managed services in a laboratory setting, including reagent preparation and chemical handling preferred
Basic chemical knowledge including chemical handling, calculation of Molarity, percent by volume, etc.
Ability to lift, push, and pull 30-40 pounds consistently; lift 50 pounds occasionally
Ability to stand/walk for long periods
Experience with Good Manufacturing Practices (GMP) Safety Standards
Experience with Personal Protective Equipment (PPE) such as safety glasses, gowning, gloves, lab coat, ear plugs, etc.
Leadership and supervisory abilities
Strong verbal and written communication skills
Computer proficiency and intermediate skills in Microsoft Office suite of software
Analytical abilities to problem solve, make timely decisions, re-balance staff workloads, and coordinate multiple overlapping priorities
Experience with SOP writing and implementation
Experience with conducting site audits and ensuring completion of annual physical inventory
Preferred
Bachelor's degree in a related field preferred, or a combination of education and experience that demonstrates the required skills
Military Service/Training in lieu of a degree may also be considered
GxP Experience
IATA/DOT certification
Benefits
Healthcare
Annual Incentive Plan Bonus
Employee Benefits
Company
myGwork - LGBTQ+ Business Community
myGwork is the largest global platform for the LGBTQ+ business community.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$4.77MKey Investors
24 HaymarketInnovate UK
2023-08-17Series Unknown· $1.66M
2023-08-17Grant· Undisclosed
2021-12-07Series A· $2.12M
Leadership Team
Adrien Gaubert
Co-Founder & CMO
Recent News
2024-04-10
Company data provided by crunchbase
