Apetan Consulting LLC · 5 hours ago
Tech Product Operations Manager
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Information Technology
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Responsibilities
Supports capabilities under a product area
Understands the “what & why” of user stories, their relationship to features, and how each may impact the user
Demonstrates empathy for the customer journey; understands applicable personas
Understands and effectively partners with users, business, technology, and product teams to delight consumers
Identifies and appropriately leverages SMEs
Partners with product managers/owners to prioritize work to meet obligations and opportunities
Understands overall product strategy and roadmap
Understands the demand, priorities, and scrum team capacity
Ensures user stories are directly tied to OKRs
Decomposes capabilities into manageable features/stories; partners with engineering teams on the creation of requirements and user stories; collaborates with Business Partners to gather any information required for user story creation
Effectively balances needs of operations and technical teams
Can articulate to partners an understanding of core technology enabling business functions
Supports backlog prioritization
Builds relationships to be a trusted partner
Attends trainings to further advance knowledge
Operates in an ambiguous and dynamic environment and adopts a growth mindset
Qualification
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Required
HS Diploma or GED equivalent
2+ years of experience in product management or technology delivery roles
2+ years of experience working in an agile or scaled agile development environment
2+ years of experience in analyzing customer needs, customer engagement, and product performance
1+ years of experience executing work across matrixed product teams
Preferred
Undergraduate degree or equivalent experience
Certified Scrum Product Owner
LESS certification
Ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
Ability to represent 'the voice of the customer' in technical discussions with architecture and engineering
Experience with application development and software integrations
Solid research and problem solving skills
Ability to use quantitative and qualitative data to make recommendations
Ability to use straightforward, structured communication when connecting with stakeholders
Demonstrated ability to achieve goals in a matrix environment
Experience in Healthcare
Experience working with state or federal government clients, including the bidding and implementation process
Company
Apetan Consulting LLC
We are a prominent executive search & selection company, providing a wide range of recruitment solutions for various requirements.
Funding
Current Stage
Growth StageCompany data provided by crunchbase