NCC Group · 2 days ago
Technical Account Manager – Cloud XDR
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Insider Connection @NCC Group
Responsibilities
Act as the customer advocate within the Cloud XDR Team
Own the operational relationships with the customers
Assist the operational teams in fixing issues that arise during the operation of services
Identify and implement, with the assistance of engineers and architects, technical enhancements to the services that drive value for our customers
Act as the SME to customers to improve the quality of service they are receiving and maintain a roadmap for those customers
Assist with the onboarding of new customers, building an understanding of customers business risks
Work with the onboarding consultants to build Threat Models of customers and maintain them during live service
Qualification
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Required
Excellent interpersonal and communication skills
Good understanding of basic cyber security principles
Experiencing with working in/around Security Operation Centres
Experience of using and/or managing SIEM/EDR/SOAR platforms
Ability to work, and manage time and tasks independently
Preferred
Direct experience of Microsoft Sentinel and its ecosystem
Good understanding of cloud platforms, particularly Azure
Basic ability to script in languages such as Python, PowerShell, Bash etc
Benefits
Flexible working
Financial & Investment
Pension
Life Assurance
Share Save Scheme
Maternity & Paternity leave
Community & Volunteering Programmes
Green Car Scheme
Cycle Scheme
Healthcare
Office Lifestyle
Employee Referral Program
Lifestyle & Wellness
Learning & Development
Diversity & Inclusion
Company
NCC Group
NCC Group exists to make the world safer and more secure. It is a sub-organization of NCC Group.
Funding
Current Stage
Public CompanyTotal Funding
unknown2008-08-29IPO· lse:NCC
2003-04-22Acquired· by Equistone Partners Europe ($69.38M)
Recent News
2024-05-23
2024-05-23
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