Availity · 19 hours ago

Technical Account Manager (Remote)

United States

Full-time

Remote

Mid Level

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FitnessHealth Care

Growth Opportunities

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Responsibilities

Building and maintaining strong client relationships by serving as a trusted advisor.

Providing technical expertise to support client onboarding, system integration, and ongoing success.

Collaborating with internal teams to troubleshoot and resolve customer issues.

Identifying opportunities for account growth, including upselling and cross-selling relevant solutions.

Monitoring client performance metrics and ensuring alignment with business goals.

Educating clients on new features, updates, and best practices to maximize product value.

Developing and executing strategic account plans for key clients.

Qualification

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U.S. healthcare marketHealthcare data systemsComplex healthcare data interpretationInteroperability standardsElectronic health records (EHR)Focus

Required

Deep understanding of the U.S. healthcare market, including payers, providers, and regulatory landscapes. Healthcare background is required to be considered for this role.

Through knowledge of healthcare data systems, interoperability standards, and electronic health records (EHR).

Familiarity with key strategies, trends, and outcomes driving innovation in healthcare.

The ability to interpret complex healthcare data to provide actionable insights for clients.

Excellent interpersonal and communication skills.

Strong analytical skills to diagnose and resolve technical issues.