Netwrix Corporation · 4 days ago
Technical Account Manager
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Responsibilities
Acquires, maintains, and expands subject matter expertise in Netwrix’ s software and the broad array of platforms it helps to protect.
Embodies Netwrix’ s values as an ambassador to Netwrix’ s customers and prospects and ensures a successful delivery project leveraging Netwrix’ s Deployment Methodology.
Acts as a trusted advisor to Netwrix’ s customers, working with client, channel partner, and internal stakeholders as necessary to identify and understand technical and security problems facing them, and offers solutions for how to tackle them using Netwrix’ s growing portfolio of software solutions.
Works on projects of different sizes and complexities in parallel, some as part of a multi-person delivery team and others with relative autonomy. Keeps project stakeholders proactively informed of agendas, progress, and outcomes. Updates all details in Netwrix systems for optimal account management and technical knowledge documentation.
Is organized, team-oriented and self-motivated, with a positive attitude and ability to manage and prioritize multiple tasks based on deadlines and urgency impact.
Is energized by the challenge of planning, designing, building, executing, and perform knowledge transfer on custom reports, workflows, and integrations that enhance the value of the software for Netwrix’ s customers.
Provides constructive feedback to the Netwrix product team in the form of feature suggestions to improve end user experience, qualified problem tickets related to issues encountered in the field, and feedback on internal preview releases.
Qualification
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Required
Proficiency in configuring, deploying, and managing DLP solutions from various vendors
Strong understanding of network security concepts, firewalls, intrusion detection/prevention systems (IDS/IPS), and network segmentation
Knowledge of data classification schemes, data encryption methods, and data at rest/in transit/in use security protocols
Familiarity with major operating systems (Windows, MacOS, Linux) and their security features
Experience with scripting languages (e.g., Python, PowerShell) for automating DLP tasks and potential basic programming knowledge for customization
Understanding of regular expressions for crafting DLP content inspection rules
Ability to identify and troubleshoot DLP-related issues, analyze security logs, and investigate potential data breaches
Excellent written and verbal communication skills to collaborate with IT teams, business stakeholders, and security analysts
Strong ability to focus on details when configuring DLP policies and rules to ensure effectiveness and minimize false positives
Proactive approach to staying current with evolving DLP technologies, data security threats, and regulatory compliance requirements
Preferred
Possessing a relevant security certification can be a plus (eg., CISSP, CISA, CEH, CCSP)
Understanding of cloud security concepts and DLP solutions for cloud environments (e.g., AWS, Azure, GCP)
Knowledge of incident response procedures and experience participating in security incident investigations
Experience with software development methodologies (e.g., Agile) for potential DLP customization projects
Benefits
Unlimited PTO
Excellent Health Benefits
On the Go Training Sessions on Topics that Matter
Team Orientated and Collaborative Colleagues
Casual and Innovative Work Environment
Opportunities for Career Advancement
Company
Netwrix Corporation
Netwrix makes data security easy.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Centerbridge PartnersUpdata Partners
2023-05-09Private Equity
2020-10-01Acquired
2017-02-07Series A
Recent News
Dallas Innovates
2024-10-19
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