Broadcom · 10 hours ago
Technical Adoption Manager
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Responsibilities
Articulate their long-term and short-term goals and how they connect to the bigger picture of their business — identifying the gaps that need to be resolved and working on a structured engagement plan with the customer.
Complete relevant technology assessments, roadmap reviews, deployment guidance, best practices reviews, and day 2 operations guidance
Identify customer use cases and opportunities to further adoption and consumption
Present your achievements and customer progress in regularly though quarterly Business Reviews
Communicating key topics of VMware by Broadcom’s solutions across all customer levels to drive realized value and long-term strategy
Developed trusted advisor status with key customer stakeholders, customer team members, and internal stakeholder (ex: Account Directors, Solution Architects, Partner resources)
Leverage your proven work experience in customer-facing positions (e.g. TAM, Solution Engineer, or technology consultant, IT vendor, professional services organization, or part of IT team)
Draw on your experiences with enterprise-level virtualization and ability to map VMware Cloud Foundation solutions to the customer’s unique business and technical requirements
Use your tenured expertise with VMware Cloud Foundation component solutions (Infrastructure SDDC (vSphere, VCF), NSX Networking, Aria Operations, Aria Automation, Aria Operations for Networks, Aria Operations for Logs, HCX, etc…)
Utilize a TAM playbook, delivery kits, and tools, which you will use to drive consumption and adoption
Create a Success Plan with objectives/tasks aligned to customer requirements / business objectives
Deliver technology roadmaps & assessments that provide desired-state and outcome-focused plans
Provide Solution Guidance & best practices review to identify performance optimization opportunities
Optimize Operations to confirm activities are aligned with stated technology goals & priorities
Provide Industry insights and benchmarking to realize cost savings and reduce operational risk
Present and communicate effectively and build relationships with CxO level personnel
Collaborate with multi-functional Broadcom project teams which could consist of consultants, engineers, product management and support staff
Join the Broadcom customer account teams as a critical member of the team acting as the customer advocate, collaborating on successful account strategies, and taking ownership of consumption and adoption success for our customer.
Working closely with Partner resources to ensure success for your common customer needs and outcomes.
You will use your organizational and planning skills to keep track of your customer's plans, adjusting as needed and driving them to completion.
You will also contribute back to the internal global TAM community of like-minded experts, sharing the experiences that you gain by working with your customers(s), while also learning from your peers.
Qualification
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Required
Bachelor's degree preferred. Equivalent years of experience in lieu of a degree may be considered.
12+ years of related work experience.
Proven work experience in customer-facing positions (e.g. TAM, Solution Engineer, or technology consultant, IT vendor, professional services organization, or part of IT team).
Experience with enterprise-level virtualization and ability to map VMware Cloud Foundation solutions to the customer’s unique business and technical requirements.
Tenured expertise with VMware Cloud Foundation component solutions (Infrastructure SDDC (vSphere, VCF), NSX Networking, Aria Operations, Aria Automation, Aria Operations for Networks, Aria Operations for Logs, HCX, etc.).
Ability to present and communicate effectively and build relationships with CxO level personnel.
Organizational and planning skills to keep track of customer plans, adjusting as needed and driving them to completion.
Benefits
Medical, dental and vision plans
401(K) participation including company matching
Employee Stock Purchase Program (ESPP)
Employee Assistance Program (EAP)
Company paid holidays
Paid sick leave and vacation time
Paid Family Leave and other leaves of absence
Company
Broadcom
Broadcom is a designer, developer, and global supplier of a broad range of analog and digital semiconductor connectivity solutions.
H1B Sponsorship
Broadcom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (63)
2022 (113)
2021 (112)
2020 (79)
Funding
Current Stage
Public CompanyTotal Funding
unknown2017-10-31Post Ipo Equity· undefined
2015-05-28Acquired· undefined
1998-04-17IPO· undefined
Leadership Team
Recent News
2024-11-06
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2024-11-05
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