TECNOPOOL · 9 hours ago
Technical Aftersales & Service Manager
Philadelphia, PA
Full-time
Remote
Mid Level
Maximize your interview chancesIndustrial ManufacturingMachinery Manufacturing
Hiring Manager
Silvia Rocchio
Insider Connection @TECNOPOOL
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Responsibilities
Aftersales support on in-service food processing solutions. Provide remote support, coordinate inspection and maintenance activities, carry out inspection activities
Support on new food processing solutions. Coordinate food processing solution installation and start-up
Manage qualified technicians. Coordinate technicians’ travel schedules, liaise with technicians during and after inspection/maintenance/installation activities
Sales of parts and services. Generate quotes for spare parts and services. Sell spare parts and services.
Reporting. Document services activities through generation/collection of service visit reports. Collect and prepare information for invoicing.
Qualification
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Required
Proven experience in capital equipment maintenance and repairs – ideally industrial food processing sector
Can work efficiently with little supervision in a company structure which, initially, foresees no direct reports
Travel for courtesy visits and inspections
Project management and follow-up skills
Strong understanding of computer systems/programs such as Microsoft Office, Outlook, ERP and CRM systems
Be able to travel 50%-60% within the USA and to Canada and spend an initial training period in Europe
Benefits
100% paid health care insurance
Company
TECNOPOOL
Tecnopool specializes in the design, production and installation of machines for the food industry.
Founded in 1980
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
