Be an early applicantLess than 25 applicants

Company

Salesforce · 6 hours ago

Technical Architect/ Director

Richmond, VA

Full-time

Remote

Director/Executive

$114K/yr - $221K/yr

10+ years exp

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Artificial Intelligence (AI)Cloud Computing

Comp. & Benefits

H1B Sponsor Likely

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Responsibilities

Deliver high client satisfaction (CSAT) by consistently meeting/exceeding goals and metrics

Correctly scope projects (people, skills, timeframe) to deliver on clients’ requirements

Ensure business value is realized (directly and indirectly) for each customer engagement that concludes with fully satisfied clients that are willing to be referenced for new potential clients

Bring standard processes to each engagement through your deep platform expertise by providing the Professional Services team with Subject Matter Expertise related to the clouds being implemented

Provide oversight and governance for project architecture on large multi-cloud implementations

Jump in hands on to at-risk engagements to shore up solutions and help get projects back on track

Positively impact client Services renewals (when applicable) by aligning customer success with professional services roadmap.

Align closely with Account and Services Sales team by leading pre-sales activities such as the development of client-specific proposals, SOWs, staffing plans, engaging with other SMEs across the organization to gain consensus on an acceptable proposal as necessary

Successfully lead multiple strategic clients simultaneously

Recognized as a valuable and trusted advisor by our customers and other members of Salesforce and continue to build a reputation for excellence in professional services

Inspire people to do the best work of their careers, being a multiplier, amplifying the knowledge and capability of the people around you while continuing to provide an inclusive workplace as one of Best Places to Work.

Show continued professional growth and development

Act as an advisor on sophisticated issues and engagements, exercising discretion and latitude in reaching critical goals.

Lead cross-functional teams and mentors others

Lead to a minimum billable utilization target

Proactively mitigate and handle critical escalations and at-risk accounts; communicate effectively and appropriately with internal and external leaders and executives

Qualification

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Salesforce Platform experienceSalesforce certificationsPre-sales solutioningProject scopingEnterprise-level project managementClient advisory experienceRelationship building

Required

5+ years of direct experience delivering and/or overseeing solutions development on the Salesforce Platform.

10+ years’ experience delivering consulting services, including team leadership and active involvement in selling professional services through technical solutioning expertise.

2+ years of sizing and scoping Salesforce projects.

At least one of Salesforce Application or System Architect certifications

Ability to travel; up to 25%

Preferred

5+ years’ operating in a pre-sales environment, shaping and scoping large and sophisticated implementation projects

CTA (Certified Technical Architect) designation or on the path toward one with previous Technical Architecture experience highly preferred.

Multiple Salesforce certifications in Architecture

5+ years of enterprise-level project or program management experience

Demonstrated technical and/or functional aptitude, and ability to engage with architects or SMEs into pre-sales activities.

Very strong written and verbal communication skills, executive level presence and experience in working in a client advisory role

Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as solution architecture tradeoffs, Road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions

Excellent strategy development and problem-solving skills as well as business development focus and experience (e.g., relative to new products, services, and go-to-market approaches), while possessing a broad level of technology understanding and substantial operational competence

Delivery focused: Previous experience leading teams of architects to delivery complex Salesforce Solutions

Excellent analytical & problem solving skills

Validated ability to build strong working relationships across multiple functions/levels; adept at mediating conflict and fostering healthy dialogue

BA/BS degree or foreign equivalent

Benefits

Incentive compensation

Equity

Benefits

Company

Salesforce

Glassdoor

4.1

Salesforce is a cloud-based software company that provides customer relationship management software and applications.

Founded in 1999

San Francisco, California, USA

10001+ employees

https://www.salesforce.com

H1B Sponsorship

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Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (1485)

2022 (1712)