Jugo ยท 2 days ago
Technical Consultant (AV/IT Integration)
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Responsibilities
Own and drive both the strategic and technical direction of a new standalone SaaS video conferencing platform that complements existing solutions such as, but not limited to Zoom and Teams, with a focus on immersive user experiences.
Deliver a fully-fledged, market-ready product that can be sold to customers, while meeting market demands, and preparing it for large-scale production and distribution.
Collaborate with developers, product managers, designers, sales and other stakeholders to define technical requirements ensuring high-quality solutions that align the technical development with business objectives.
Define and implement a go-to-market (GTM) strategy, covering approaches such as partnership, add-on and stand-alone application
Positioning, product launch, and user acquisition plans.
Drive innovation and stay ahead of trends in video communication and enterprise SaaS solutions,
Providing thought leadership and strategic insights.
Architect and design scalable and robust video conferencing solutions, providing high quality and detailed documentation
Managing key approvals and stakeholders
Responsible for the overall performance and user experience of the SaaS video conferencing platform.
Delivering a product that is reliable, scalable, and user-friendly.
Ensure seamless integration of video conferencing capabilities with other SaaS products and third-party applications.
Address interoperability challenges and work towards standardising protocols and interfaces.
Ensure the platform meets industry standards for security, scalability, and performance.
Provide cost effective solutions to disaster recovery, business continuity and redundancy
Ensuring uptime is 99.9% or higher and ability to accurately measure\monitor.
Delivering a product that user can access when they need it with simplicity
Act as a point of escalation for complex technical issues.
Provide advanced troubleshooting and support to resolve issues promptly and effectively.
Fully up to date with the latest trends and advancements in video conferencing and related technologies.
Future proofs the product
Evaluate new tools, frameworks, and technologies that can enhance our video conferencing solutions.
Comprehensive knowledge of advanced video conferencing features and functionalities, including user engagement tools, branded experiences, and cutting-edge interactive technologies.
Qualification
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Required
5+ years of experience in delivering SaaS products related to video conferencing space.
Experience working with or developing for Zoom or Microsoft Teams highly desirable.
Deep understanding of Zoom and Microsoft Teams SDKs and APIs.
Provide leadership, strategy and development for the AV/IT integration team and associated services.
Strong network in the video conferencing or SaaS industry.
Strong technical expertise in video technologies, protocols (e.g., WebRTC), and APIs for real-time communication.
Strategic thinker with a deep understanding of market trends, user needs, and competitive positioning in the video conferencing space.
Excellent communication and leadership skills, with a proven ability to manage cross-functional stakeholders and drive business outcomes.
Experience developing go-to-market plans, including user acquisition, launch strategies, and long-term growth plans.
Preferred
Experience with immersive technologies, 3D rendering, or related tools (e.g., Unreal Engine, WebGL, or similar).
Familiarity with cloud-based infrastructure and scalability challenges (e.g., AWS, Azure).