ketteQ · 3 hours ago

Technical Consultant

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

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Information Technology

Hiring Manager

Rajni Tiku Sharma

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Responsibilities

Lead the support process, ensuring smooth transition from go-live to support while adhering to best practices and security standards

Provide high-quality technical support across L1-L3 levels, resolving complex issues and ensuring continued client satisfaction post-implementation

Configure and customize the ketteQ solution to meet specific customer business needs, ensuring optimal functionality and user experience

Create and implement customizations that extend the core functionality of the ketteQ platform, addressing unique client requirements

Develop and implement robust data mapping strategies, creating efficient pathways for data integration between client systems and the ketteQ platform

Design, develop, and maintain integrations, leveraging various technologies and protocols to ensure seamless data flow

Conduct thorough testing and validation of data integrity, performance, and functionality throughout the implementation process

Contribute to the development of compelling software demos, showcasing key features and benefits of the ketteQ solution to potential clients

Qualification

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