Aiven · 3 hours ago

Technical Delivery Manager (Partner Execution)

United States

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Partner Onboarding and Enablement: Guide new partners through the technical onboarding process, providing training and support on Aiven's products and services.

Commercial: Assist partners to generate business with Aiven’s new and existing customers to drive ARR growth and shorten the time required to adopt.

Project Management: Oversee the technical delivery of projects with partners, ensuring timely and successful completion. This includes:

Defining project scope, timelines, and deliverables

Coordinating resources and tasks across internal teams (e.g., engineering, support, sales)

Tracking progress and mitigating risks

Communicating effectively with partners and stakeholders

Technical Support: Provide technical guidance and support to partners, troubleshooting issues and escalating complex problems to internal teams as needed.

Relationship Management: Build strong relationships with partners, acting as a trusted advisor and advocate for their needs.

Process Improvement: Identify opportunities to improve partner execution processes and workflows, contributing to the efficiency and scalability of our operations.

Documentation: Maintain accurate and up-to-date documentation related to partner integrations and technical processes.

Qualification

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Cloud technologiesData infrastructureAPI integrationsProject managementPublic clouds AWSPublic clouds GooglePublic clouds AzureTechnical delivery experienceAiven's productsAgile familiaritySales experience

Required

Strong understanding of cloud technologies, data infrastructure (databases, messaging systems, etc.), and API integrations.

Experience working in technology/software sales, pre-sales or consulting.

Ability to understand customers’ technical requirements on an architectural level and propose solutions using Aiven’s services.

Experience implementing proof of concepts as needed, to work with Aiven services to address business requirements.

Knowledgeable of public clouds (AWS, Google or Azure) in the areas of compute, storage - block and object, networking, and security groups.

Proven experience in managing technical projects, with a track record of successful delivery.

Excellent communication and interpersonal skills, with the ability to build relationships and work effectively with both technical and non-technical stakeholders.

Strong analytical and problem-solving skills, with the ability to identify and resolve technical issues.

A passion for working with partners and a commitment to their success.

3+ years of experience in a technical delivery or partner-facing role.