Johnson Controls · 2 days ago
Technical Implementation Engineer - Remote
Raleigh, NC
Full-time
Remote
Mid Level
3+ years exp
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Responsibilities
Become an expert in the software solutions.
Understand your client business requirements in each project and discover technical needs to provide a complete solution for their implementation success.
Report progress and updates to the client and your internal teams, regularly.
Provide technical collaboration and support with customer's IT- implementation staff to achieve a successful deployment and adoption of our products.
Collaborate closely with your team: internal project managers, implementation consultants and other cross function departments making our customer's success a priority.
Support and troubleshoot the user's software implementation- such as single sign on, program migrations, data conversions, plus any unique IT environment needs.
Spearhead legacy data conversions into our Space product suite.
Be a subject matter expert on implementation methodology and provide this expertise on all your engagements.
Overcome client and internal obstacles to achieve a timely project completion, leading coordination with other departments to enable solutions through the implementation process.
Mentor your client in the adoption of best practices for our products success.
Identify opportunities to position other service offerings.
Support your team in mentoring new Technical Consultants teammates.
Qualification
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Required
3+ years of strong/professional consulting experience in software installation.
A knowledge of SQL databases, and window servers.
Your passion for customer service and understanding that their success is directly tied to our product and company success.
Ability to provide effective communications to both colleagues and customers. Providing clarity on the technical aspects of an installation, for those non-technical.
Proven experience in business analysis and requirements gathering; having the innate ability to focus on customer needs early to mitigate potential implementation roadblocks.
Bringing the team together for the success of the project. Previous experience in conflict management and team building.
Proven ability to ramp on new technology quickly through instruction and self-training.
Mentor clients in new technologies and processes, for a successful product adoption.
Preferred
Previous experience with Internet Information Services.
Microsoft SQL Server.
Creating SQL Scripts (Microsoft).
Data migration experience.
Experience with SAML authentication.
Software Installation.
Server configuration.
Microsoft Outlook.
Company
Johnson Controls
Johnson Controls offers smart buildings that create safe, healthy, and sustainable environments.
10,001+ employees
H1B Sponsorship
Johnson Controls has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (70)
2022 (87)
2021 (92)
2020 (70)
Funding
Current Stage
Public CompanyTotal Funding
$790M2024-05-20Post Ipo Equity· $90M
2024-04-16Post Ipo Debt· $700M
1978-01-13IPO· nyse:JCI
Leadership Team
George Oliver
Chairman & Chief Executive Officer
Marc Vandiepenbeeck
Executive Vice President and Chief Financial Officer
Recent News
2024-11-12
2024-11-06
Company data provided by crunchbase
