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Company

Aiwyn · 4 hours ago

Technical Implementation Manager

United States

Full-time

Remote

Mid Level

3+ years exp

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FinTechSoftware

Growth Opportunities

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Responsibilities

Be responsible for delivery and management of multiple technical integration projects at once

Frequently communicating with IT and Operational stakeholders at the firm as we work to integrate their data

Maintain and enhance internal documentation as fast as we can learn new things

Spotting operational inefficiencies in the life cycle of these technical projects so that we can rapidly evolve

Contributing to additional, internal projects to enhance our technical implementation processes to ensure a world-class, cutting-edge implementation experience

Work closely with our Customer Success, Sales, Engineering/Product, and Marketing teams as each of these teams is integral in the way this service is sold, delivered, and maintained

Qualification

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Technical ImplementationProject ManagementVirtual Machines (VMs)Virtual Desktop Infrastructures (VDIs)Virtual Private Networks (VPNs)REST APIsWeb App Integrator ToolsDocumentationGoogle ServicesSecurity PracticesStaging EnvironmentsThird Party Vendors

Required

has 3 - 5 years of experience in technical implementation experience

is detail oriented and is able to work multiple (10+) concurrent projects at one time

has a technical background and has a proven track record of documenting solutions

is able to Project Manage (PM) and contribute to technical solution building

excels at troubleshooting (connectivity, authentication, general access, etc) and working first-hand with customers to resolve the issues

is a strong communicator who can provide high-level executive summaries and granular project plans

is familiar with Virtual Machines (VMs), Virtual Desktop Infrastructures (VDIs), and Virtual Private Networks (VPNs). Common software used are: Citrix Workspace, Amazon Workspace, Azure Virtual Desktop, Microsoft Remote Desktop, OpenVPN, Azure VPN, Etc

is familiar with common security practices (multi-factor authentication, IP white-listing, firewall settings, etc)

is familiar with REST APIs

has experience authenticating, testing, and documenting solutions that require APIs to move data

is familiar with web app integrator tools (Zapier, Workato, etc)

Preferred

has experience with Google Services (Cloud Run, IAM, Compute Engine, and Cloud Storage)

has experience with creating and deploying staging environments for testing data solutions (mentioned above)

has experience working with third party vendors and building an integrated project plan that includes internal and the third party stakeholders

Benefits

Adventure travel stipend - you receive a $1,000 travel reimbursement on your work anniversary each year. We encourage our team to recharge and explore the world beyond their home office walls

Remote, work-from-anywhere culture

Flexible PTO

World Class health benefits - we believe in fostering flourishing teams by providing benefits that go beyond the usual standards - Health, vision, dental, HSA/FSA, and mental health support

Stock options - every Full Time Employee has ownership in Aiwyn's future and success

401(k) matching