Be an early applicantLess than 25 applicants

Company

Infinera · 4 hours ago

Technical Marketing, Staff Engineer

Field, MN

Full-time

Remote

Senior Level, Lead/Staff

$121K/yr - $225K/yr

3+ years exp

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Information TechnologyInternet

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Understand product specifications and test out new features that our engineering teams have designed and identify problems before releasing our products to the customers.

Provide operations, maintenance, and configuration support to both our internal teams and external customers post launch of the new products.

Develop customer specific MOPs and documentation.

Independently developing and assisting other teams to build customer specific test plans for successful execution of new product trials and demos.

Presenting new product specifications and features to our early customers and driving initial trials and demos

Provide technical support, validate customer requirements, and collaborate with Sales and account teams for successful execution of new product certifications and proof of concept trials.

Troubleshoot configuration failures and generate best-practice guides and wikis for our customers.

Installations, maintenance and management of optical transport systems and subsystems in Infinera’s newly built customer support lab at Richardson, TX

Become “Voice of customer” and provide specific feedback about new SW/HW Product features to our Engineering, PLM, and R&D teams.

Open issues in Jira and provide detailed steps and logs for further investigations.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Optical networking technologiesOptical transport network protocolsSoftware Defined NetworkingDWDM technologyIP routing protocolsEthernetTechnical Degree in TelecommunicationsInstallationTesting equipment OSATesting equipment BERTTesting equipment etc.Openconfig knowledgeTroubleshooting embedded softwareNetwork management systemsMS Office proficiencyConfluence proficiencyJira proficiencyUNIX/Linux understandingShell scriptingNetworking knowledgeStorage knowledgeGeneral administration

Required

3-5 years of Industry experience in optical networking technologies, including DWDM/SONET/SDH and high-speed Ethernet as TME, system test engineer, professional service engineer, Long-Haul/Metro/submarine network deployment engineer or SW/HW development engineer.

The ideal candidate must possess a Technical Degree (B.Sc. or M.Sc.) in a field related to Telecommunications such as Computer Science, Electrical Engineering, Optoelectronics, Cyber Security, or a similar field. However, if you have a business degree, you may still be considered if you can demonstrate proficiency in handling intricate technological concepts.

The candidate must possess a strong theoretical knowledge of optical transport network protocols, protection schemes, DWDM technology, IP routing protocols, and Ethernet. This knowledge must be demonstrated through academic coursework, industry certifications, or prior work experience.

Technical competence in trouble-shooting real-time embedded software, optical and digital hardware, and network management systems.

Proficient in making presentations, MS-office tools, Confluence and Jira platforms.

Basic understanding of UNIX/Linux, shell scripting, networking, storage, and general administration.

Exceptional verbal, written, and presentation skills. They should be able to articulate complex technical concepts to both technical and non-technical audiences alike.

This position requires direct or indirect access to certain confidential information, hardware, software, technology, or technical information (referred to here as 'Export-Controlled Information') controlled under the U.S. International Traffic in Arms Regulations (ITAR) and/or the U.S. Export Administration Regulations (EAR). All personnel in this position must be eligible to or be able to obtain authorization from the appropriate agency to access applicable Export-Controlled Information.

Preferred

Experience in Software Defined Networking is highly desirable.

Experience with installation, troubleshooting of optical equipment in the LAB/field and using various testing equipment like OSA, BERT, Traffic Analyzers, VOAs etc. would be a plus.

Knowledge and/or work experience with Openconfig to automate network operations is highly desirable.

As a bonus, if you're great at socializing and have a knack for building strong relationships, that would be a plus!

Benefits

Paid leave

Medical

Dental

Vision coverage

401(k)

Life

Disability insurance

Company

Infinera

Glassdoor

4.2

Infinera provides open optical networking solutions and advanced optical semiconductors for enterprise, government, and carrier networks.

Founded in 2000

San Jose, California, USA

1001-5000 employees

http://www.infinera.com

H1B Sponsorship

Infinera has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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Trends of Total Sponsorships

2023 (17)

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2021 (47)

2020 (43)