200+ applicants

Company

COFENSE · 2 days ago

Technical Product Owner

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

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Work & Life Balance

Hiring Manager

Melissa Hart

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Responsibilities

Working with Product Management on roadmap prioritization to allow for optimal development staff utilization.

Leads requirements gathering efforts on the epics as needed – consulting with Product Manager, Engineering, System Operations, and other stakeholders

Documents story details based on the epics and after review with development staff.

Actively participate in all developer meetings, including daily standups, retrospectives, and demos.

Leads backlog grooming to decompose/estimate stories.

Collaborate with UX team to create mockups.

Write acceptance criteria.

Answer questions from Engineering, clarifies requirements, etc.

Document the new feature for implementations and release notes.

Demonstrate latest iteration to customers (pre-release) and gathers feedback.

Work with Sales, Sales Engineering, Professional Services, and Technical Operations Center (TOC) staff to ensure that voice of the customer on both feature enhancements and support issues are captured and prioritized.

Assist TOC, Sales Engineering, and Professional Services as needed on escalated customer support issues not able to be resolved at the Support level.

Comfortable in presenting regularly to Stakeholders across the company.

Participates in creating training materials for staff.

Participates in both scheduled and ad-hoc training of staff as needed.

Other duties as assigned

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Product Owner experienceAgile environment experienceJira Query Language (JQL)Scripting languagesAWS/Azure knowledgeInformation Security knowledgeIncident Response workflowCertified Scrum Product Owner (CSPO)Microsoft Office proficiencyMulti-tasking abilityClient-server architecture knowledgeUser stories writing

Required

Must reside in the US

Experience with and willing to learn more about client-server best practices and architecture, scripting languages (Ruby, Python, PowerShell, etc.) and other languages (C++, C#/.NET, Java, etc.)

2+ years of experience as Product Owner in Agile environment or other equivalent work experience

Familiar with and willing to learn more about AWS/Azure/etc. and container technologies

Demonstrated experience writing user stories or software requirement specifications

Strong communication skills and ability to remotely troubleshoot issues quickly in customers environments and find solutions to solving them independently in a timely manner

Exhibit good knowledge of Microsoft Office (Word, Excel, PowerPoint) and other applications

Inbuilt ability to multi-task, working on more than one issue simultaneously

Proven ability in handling numerous tasks of varying and sometime conflicting priorities and requires someone who has a strong sense of ownership and can manage time and tasks with limited direction.