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PSCU · 2 days ago
Technical Product Owner
United States
Full-time
Remote
Mid, Senior Level
$96K/yr - $129K/yr
7+ years exp
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Responsibilities
Work directly with financial institutions, vendors, and multi-functional teams to simplify new client onboarding and implementation solutions and to communicate complex technical concepts effectively.
Prioritize tasks and resources. Ensure compliance with established pricing, client approvals, and billing guidelines.
Develop project proposals, assist with business case development to meet stakeholder visions, and serve as champion for new product development projects, guiding them from initiation to successful completion.
Partner with stakeholders to successfully plan, develop, test, and implement assigned projects and programs, and to help drive their commercialization.
Work with project staff and clients to identify and resolve potential issues.
Work with member credit unions and advisory group credit unions for select market evaluation, research, surveys, focus groups, and pilot testing.
Conduct thorough initial discovery of the client's underwriting guidelines, product configurations, policies, and procedures to gain a comprehensive understanding of the current system setup and business needs. Identify areas for improvement and address any custom requests.
Complete Gap Analysis to define system set-up requirements.
Collaborate with clients and vendors to establish an effective implementation plan for the LOS.
Facilitate meetings with key client personnel, communicate conversion schedules and changes to all stakeholders, and manage client business requirements.
Ensure completion of the Client Configuration Document (CCD) to facilitate a smooth implementation process.
Provide ongoing support to clients post-implementation, as well as resolve issues and facilitate the adoption of new features and enhancements.
Engage with product leadership and senior business leadership to communicate product strategy, direction, and changes.
Ensure projects align to short-term and long-term product development strategy and objectives.
Partner with Project Managers to effectively resolve project issues. Provide insight and direction during complex product development projects.
Serve as a key consultant within the various business, product, and technology units.
Interface with cross functional groups to communicate and ensure successful project deliverables and manage expectations responsibly.
Provide verbal and written communication non-technical end users can understand.
Assist emerging Product Leader in analyzing the business processes for inefficiencies and make recommendations for solutions or improvements.
Develop beneficial working relationships with key interface groups in order to maximize knowledge base and identify all opportunities.
Ensure continuity of services by serving as a subject matter expert on business functionality and on the impact of system changes.
Share knowledge and experience in a collaborative and cohesive manner.
Mentor team members and work collaboratively with Product Development staff.
Develop strong working relationship with assigned business group operations, Enterprise Architects, Product Managers, and Enterprise Project Managers to assist with project planning and scope management.
Represent PSCU at conferences, tradeshows, and vendor negotiations that impact the development of new products and solutions as assigned.
Proactively develop and maintain technical knowledge in specialized areas. Remain up to date on current business analysis trends and best practices. Perform other duties as assigned.
Qualification
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Required
Bachelor’s degree or higher in Management Information Systems, Information Technology, or a related technical field required.
Seven years of experience supporting technical products in product management, Agile project management.
Benefits
Medical with telemedicine, no-cost diabetes supply program, and expert medical opinion services
Dental and Vision
Basic and Optional Life Insurance
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Legal Plan
Pet Insurance
Adoption Assistance Plan
Mental Health and Well-being: Employee Assistance Program (EAP)
Mental health and Well-being: Virtual mental health support and resources
Tuition Reimbursement
Wellness program
Back-up child care program
Company
PSCU
PSCU/Co-op Solutions is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider.
1,001-5,000 employees
H1B Sponsorship
PSCU has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (6)
2022 (10)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Chuck Fagan
President and CEO
Tom Gandre
Chief Operating Officer
Company data provided by crunchbase
