Netwrix Corporation · 7 hours ago

Technical Project Coordinator

United States

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Collaborate with deployment engineers and customers on low touch, high coordination projects to understand their overall project needs and connect with the right delivery resources, while navigating through Agile Framework-aligned activities such as Backlog Creation/Grooming, Stand-ups/Scrums, Feature Reviews and Retrospectives

Drive and navigate these needs through various departments within Netwrix to ensure the best possible customer experience

Help support the PMO and project management team with invoice requests including reconciliation, project audits, and time validation

Help support the PMO and practice to establish, maintain, and continuously improve standard processes, templates, and KPI metrics with efforts governed according to appropriate change control and revision tracking procedures.

Help ensure projects meet budget, schedule, key milestones and deliverables

Help build workflows, notifications, and custom reminders for projects to ensure KPI metrics have the right level of visibility within the practice

Help create dashboards, reporting portals, and analytics for PMO and the practice

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Agile MethodologiesCustomer-facing ExperienceProject ManagementSalesforce.comKantata (Mavenlink)PMP CertificationScrum Master CertificationITIL FoundationScaled Agile FrameworkOffice AppsEnglish Proficiency

Required

Experience as a customer-facing Project Coordinator, in a software vendor consulting services organization, with strong relevant technical experience in a related technological environment.

Customer-facing experience such as in a pre-sales or consultancy or similar.

Experience with reviewing and explaining statements of work and project charters.

Experience with Scrum/Agile aligned methodologies and building and grooming project backlogs.

Experience coordinating multiple projects concurrently with cross-team dependencies.

Have the ability to work directly with customers, resource managers, and Engineers to ensure expectations are managed against contract responsibilities.

Have experience working with professional services back-end administration and reporting.

Strong services-oriented administration background.

Passionate and excited about technology and delivering value to Customers!

Able to take a consultative approach and make sure scope and project boundaries are maintained.

Salesforce.com and Office apps - advanced skill level.

Proficiency in the English language.

Bachelor's degree or equivalent experience required