Rheem Manufacturing · 15 hours ago

Technical Sales Representative

New York, NY

Full-time

Remote

Mid Level

$80K/yr - $95K/yr

3+ years exp

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Heating Ventilation and Air Conditioning (HVAC)Industrial Manufacturing

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Responsibilities

Provides verbal and written technical assistance to customers and specifying engineers related to product selection, service, installation, and product application

Responds to general product questions for complex multi-family and/or large-scale commercial projects.

Works primarily with Engineers who are specifying commercial jobs with the goal of getting Rheem Water products onto the specifications.

Able to understand complex commercial hydronic and water heating applications to recommend solutions, which meet the end user’s needs.

Gathers information regarding potential leads by utilizing software to monitor requests for product specifications, or public information regarding commercial projects or from other sources, such as word of mouth

Partners with sales leadership to review project data and to align on sales opportunities

Uses Customer Relations Management system for tracking requests, specifications and documents resolutions.

Follow-up on calls to ensure timely resolution to all questions and to build ongoing relationships with the specifying engineers

Train specifying engineers about Rheem products (via in-person lunch & learns, trainings, job walks, etc.)

Qualification

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Hydronic applicationsWater heating applicationsTechnical supportBlueprint comprehensionEngineering design reviewManufacturing production controlCustomer Relations ManagementProduct knowledgeTechnical documentation

Required

3+ years’ experience performing field support, technical support, engineering, or documentation support within the Hydronic, HVAC, water heating, or within the plumbing field.

Bachelor’s Degree OR equivalent years of relevant experience

Strong technical skills in the areas of blueprint/drawing comprehension, engineering design change review, and manufacturing production control

Ability to understand hydronic and water heating applications

Ability to draw and read blueprints

Excellent negotiating, communication, planning and organizing skills

Willing to travel up to 50%

Technical sales: 3 years (Required)