AMETEK · 6 hours ago

Technical Service & Training Manager

United States

Full-time

Remote

Senior Level

5+ years exp

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ElectronicsManufacturing

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Responsibilities

Be involved in the hiring process of new field engineers and take responsibility of complete training process of all new hires which includes creating, coordinating, and executing the plan.

Work closely with the Regional Technical Support Managers to ensure new hires are fully trained and getting them released to the field and ensure Technical Managers are trained on new products to support client and FSE Technical needs.

Create process for ongoing internal training for existing field engineers to create consistencies across the organization and effectively implement solutions where there are deficiencies

Recognize areas for improvement and work process within the technical team (ie suggests alternative technical solutions to meet client/field requirements), coordinate internal training for new products, coordinate pertinent ECO’s and changes into the field.

Create new training solutions and offerings for both internal and external use by using new ideas such as video, webinars and/or podcasts.

Work closely with the Director of Client Service to ensure the overall success of the Aftermarket Department.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

UPS systemsBattery chargersTechnical trainingAC/DC power systemsPower electronicsMicrosoft Office SuiteProject management

Required

Strong technical knowledge of UPS’s, inverters, and battery chargers.

Requires a Bachelor’s degree in Electronics / Electrical Engineering Technology or military equivalence with a minimum of 5 years UPS field experience and technical training.

Must be willing to travel and able to work autonomously with minimal supervision.

Able to lead classroom presentations and laboratory exercises in a professional manner to engineers, technicians and supervisors to meet their needs.

Need to multitask and be capable of managing complex projects.

Must have effective interpersonal, oral and written communication skills.

Strong Power electronics and application skills.

Proficiency in Microsoft Office Suite

Preferred

Strong preference for industrial and/or nuclear applications experience, previous experience testing, installing, and maintaining AC/DC power systems and large stationary batteries.

Benefits

Competitive compensation, holiday pay, and paid time off

Great benefits package that includes health, vision, and dental insurance

401(k), plus matching

Flexible spending accounts (FSAs), health savings account (HSA) with AMETEK contribution, life insurance, disability insurance, and family medical leave

Employee referral program

Tuition reimbursement program

Employee assistance program