MacDermid Performance Solutions · 3 hours ago
Technical Service Representative
USA
Full-time
Remote
Entry Level
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Responsibilities
Establish rapport with customers and become a trusted resource
Perform practical demonstrations of products at customer premises
Will act as part of a team of 3-4 reps to assist on sales calls, train, and interact with customers and vendors
Support lab techs and quality managers on a day-to-day basis
Follows through on services rendered to customers in the field
Provides assistance to customers both in person and by phone, dealing with technical and operational issues
Extensive travel to customer or manufacturing sites required 50% or more (approximately 20+hrs on the road, on average 2/3 nights away) possibly some weekend – travel to be based on customer needs
Person must be able to travel internationally with a passport
Qualification
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Required
Computer literate on Word, Excel, PPT, and other applications
Excellent written and oral communication skills
Physically able to handle 50 pounds
A good working knowledge of surface finishing chemicals and other related features
Must be a hands-on person with the ability to troubleshoot and resolve chemical issues quickly by working with line operators
Must be innovative and logical in problem solving skills and able to recommend resolution to issues both internally and with customers
Can be located in Ohio
Associate's Degree in Relevant industry
Preferred
Experience with surface finishing applications
Company
MacDermid Performance Solutions
MacDermid, Alpha, and Enthone Business Group is the global leader in specialty chemicals and technical services.
Founded in 1989Waterbury, Connecticut, USA
5,001-10,000 employees
Funding
Current Stage
Late StageLeadership Team
Frank Monteiro
COO
Company data provided by crunchbase
