Delbridge Solutions · 2 days ago

Technical Services Engineer (ATSE1, ATSE2)

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

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Responsibilities

Supporting client systems

Troubleshooting issues

Ensuring system reliability

Collaborating with teams to provide continuous improvements and high-quality solutions

Qualification

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LinuxDatabasesCloud platformsAWSGCPAzureScriptingAutomationFluency in RomanianFluency in EnglishPatienceCollaborative mindset

Required

Strong diagnostic skills, ability to translate technical concepts for clients, and experience with Linux, networking, databases, and cloud platforms (AWS, GCP, Azure).

Empathetic, attentive, and dedicated to exceeding client expectations via phone, email, and chat.

Ability to clearly communicate technical information to both clients and colleagues, building trust and understanding.

High ownership and proactive approach to troubleshooting, with a focus on meeting and exceeding targets.

Adaptable and comfortable working under pressure in a dynamic setting, with a commitment to learning from every experience.

Fluency in Romanian and English.

Ability to explain technical terms clearly to clients.

Educational background or equivalent experience.

Traits: Empathy, patience, and a collaborative mindset.

Basic knowledge of Linux, networking protocols, and database administration.

Familiar with cloud offerings (AWS, GCP, Azure).

Intermediate Linux and database experience, including scripting and automation.

Intermediate cloud experience (2+ years with AWS, Azure, GCP).