InfoStride ยท 8 hours ago
Technical Specialist
North Carolina, United States
Contract
Remote
Senior Level, Lead/Staff
8+ years exp
Maximize your interview chancesCloud ManagementCyber Security
Insider Connection @InfoStride
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Serve as the primary support contact for the application's end-users
Work in developing, designing, configuring, scripting, testing, and/or supporting applications for the business, research, and/or instructional functions of clients.
Develop solutions using programming expertise for day-to-day problems to include maintenance, modification, or development of complex inter-related applications/solutions.
Evaluate hardware availability and software requirements
Identify issues that arise in the application and working to resolve them
Guide workflow design, build and test the system, and analyze other technical issues associated with Epic software
Identify and implement requested changes to the system
Serve as a liaison between end users' workflow needs and Epic implementation staff
Maintain regular communication with Epic representatives, including participating in weekly project team meetings
Develop an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions
Review the status of projects and issues on an ongoing basis with leadership
Hold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Certified by Epic in Resolute Hospital Billing, HB & Claims, Professions Billing, PB & Claims; & Long-Term Care Billing
Epic implementation or operations support experience
Health IT experience
Ability to set up and test paper and electronic claims and electronic remittance
Understanding of upstream and downstream data sources for claims to be able to investigate the root causes of claims errors
Thorough knowledge of assigned data and the use of its systems via developing through test plans/scenarios
Familiarity with health plan concepts and workflows
Working knowledge in application development and system integration
Skilled in enterprise systems and familiarity with best business practices related to systems
Familiarity with legal requirements and operational policies related to patient and family privacy practices
Working knowledge of security protocols for systems utilized
Experience in the entire development process including specification, workflow analysis, workflow diagrams, data modeling, documentation, and quality
Coordinate and direct computer systems and application design and development
Experience in assessing user needs through discussion with customer
Able to convey technical information to client and promote understanding of relevant issues
Software quality assurance/testing experience
Strong understanding of the core functions and processes of the billing office
Understanding of the billing office's integration with other departments in the organization
Solid comprehension of revenue cycle management
Knowledge of the unique clinical and regulatory requirements for skilled nursing care settings and how these interact with typical billing workflows
Epic Implementation experience with at least 1 full life cycle project
Company
InfoStride
InfoStride offers an open culture of trust, enhances the tech capabilities of business ecosystems, and breaks boundaries with new knowledge every day creating vibrant and innovation-led experiences across the globe.
201-500 employees
Funding
Current Stage
Growth StageRecent News
2022-05-19
2022-05-19
2022-05-19
Company data provided by crunchbase
