Technical Support Engineer @ ALOIS Solutions | Jobright.ai
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ALOIS Solutions ยท 17 hours ago

Technical Support Engineer

positionUnited States
timeContract
remoteRemote
seniorityMid Level
money$55/hr - $58/hr
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ConsultingHuman Resources
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Hiring Manager
Jaikumar J.
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Responsibilities

Work as part of a MFT migration team reporting to migrate MFT processes from a Messageway System to a Sterling System with a PCM user Interface.
Managed assigned workloads for process migrations, update centralized tracking tools to provide daily status of each assigned migration.
High ability to multitask with various assignments is critical.
Understand source migration processes and technologies including connection credentials (ID/Password, SSH Key, Known Host Keys) and GPG encryption keys.
Setup up and validation of migration processes in IBM Sterling MFT system
Work with Clients to resolve issues and make corrections, coordinate and manage migrations with clients.
Work with Vendor support for any technical needs/issues within the Sterling system.
Researches and resolves complex technical problems or data discrepancies reported by client.
Acts as client support by identifying and responding to technical and non-technical issues or questions from internal and external customers.
Reviews and maintain/update documentation as needed.
Performs other duties as assigned.
Supports the organization's security policies.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

IBM Sterling B2Bi/PCMManaged File Transfer systemsLinux ServersUnix scriptingSFTP ServerFile encryption softwareProgress MessagewayFast-paced multitaskingPC literateOral

Required

Experience with IBM Sterling B2Bi/PCM required
Ability to work effectively in a high change environment
Excellent oral and written communication skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Ability to create and complete comprehensive, accurate and constructive written reports
Ability to work in a team environment working with Project Managers
Ability to meet or exceed Performance Competencies

Preferred

Bachelor's degree from an accredited college or university preferred
Experience with Progress Messageway preferred
Experience working with fast-paced multitasking environment to completed assigned tasks and work through obstacles
Experience with Linux with navigational knowledge preferred
Experience with UNIX SFTP and FTP server preferred
Experience with Linux Servers, SFTP Server experience, experience in Unix scripting and maintaining scheduled services preferred

Company

ALOIS Solutions

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ALOIS Solutions is a rapidly expanding Talent and Technology Solutions company.
dateFounded in 2017
location
San Francisco, California, USA
people-size1001-5000 employees
web-link
https://www.aloissolutions.com

Funding

Current Stage
Late Stage

Leadership Team

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Farhad Wadia
Co-Founder
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Kinjal Desai
Co-Founder
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Company data provided by crunchbase
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