DBeaver · 18 hours ago
Technical Support Engineer
United States
Full-time
Remote
Entry, Mid Level
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Hiring Manager
Mary Kypreos
Insider Connection @DBeaver
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Responsibilities
Troubleshoot and solve a variety of technical issues related to our DBeaver enterprise products
Diagnose incidents that occur during software operation
Coordinate with other support engineers and our engineering teams to resolve customer issues and requests
Reproduce customer issues and bugs to improve our product internally
Participate in the creation and maintenance of company documentation and knowledge articles
Qualification
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Required
Solid experience with Postgres, MySQL, and/or a SQL-based database
Additional experience with at least one other SQL-based or NoSQL-based database
Recent or past experience programming in or debugging issues with Java
Exposure to either software networking and/or containerization
Some experience troubleshooting issues or working in cloud-based environments like AWS, GCP, Azure, etc.
Ability to work independently in a remote environment
Attention to detail and problem-solving skills
Excellent written communication skills
Preferred
Experience in software development or testing
Broad knowledge of IT technologies in the database ecosystem
Company
DBeaver
IT company with 20 years of experience developing database management tools
Founded in 2017
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$6MKey Investors
Headline
2023-04-11Seed· $6M
2019-05-16Non Equity Assistance
Leadership Team
Tatiana Krupenya
CEO
Serge Rider
CTO
Recent News
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