Signal Messenger · 3 days ago

Technical Support Specialist

United States

Contract

Remote

Mid, Senior Level

$35/hr - $45/hr

5+ years exp

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Insider Connection @Signal Messenger

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Help make private communication simple.

Identify friction points and share new features with millions of people.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

JavaScriptHTMLAndroidIOSMacWindowsLinuxTechnical support

Required

Demonstrated technical aptitude - e.g. JavaScript and HTML modifications.

Previous experience in supporting consumers of a large mobile app or in resolving technical issues with patience and a sense of humor.

Excitement for problem-solving balanced with building empathy for the user.

Highly organized, self-starter comfortable with Android, iOS, Mac, Windows, and Linux platforms.

Fluency in written English, additional spoken or written languages can be beneficial.

5+ years of industry experience.

Benefits

Excellent healthcare, vision, and dental with all premiums covered.

Our 401(k) plan matches your contributions (without any vesting period) up to $20,500.

Company

Signal Messenger

Signal is an encrypted communications application for Android and iOS that focuses on advancing secure communications. It is a sub-organization of Signal Foundation.

Founded in 2018

Mountain View, California, USA

11-50 employees